Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 4, 2023 at 2:47 pm #1418034
    AgenturWP

    Hi,
    Currently installed 5.6.4 with PHP 8.1.22 and WordPress 6.3.1

    So far, the automatic update has worked without any problems. The update to 5.6.6 is displayed in Enfold, but when I try to update, I get the following error message:

    Errors occurred checking on 2023/09/04 12:15:

    Paket-URL herunterladen: Fehlercode 403 von Envato erhalten: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occurred accessing your download link. Unable to perform update.

    Following Envato package errors occurred:

    Enfold – Anforderungs-Download-URL fehlgeschlagen.

    Is it a temporary problem of Envato or of Enfold?

    Thanks and best regards
    Jörg

    September 4, 2023 at 3:45 pm #1418051
    Rikard

    Hey Jörg,

    Please to follow this: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

    September 4, 2023 at 4:22 pm #1418071
    AgenturWP

    Hi Rikard,
    This has always been set up as described in the documentary and it has worked for the last few years. I have now updated the whole thing by FTP, which is not what the inventor had in mind…..
    It therefore seems to be a different problem….

    best regards
    Jörg

    September 5, 2023 at 7:55 am #1418119
    Ismael

    Hi,

    Thank you for the update.

    According to the error above, a required permission is missing for the private token. Have you tried regenerating another private token to replace the current one? You might have to update the theme manually via FTP if the error continues.

    Best regards,
    Ismael

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