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  • February 1, 2023 at 7:03 pm #1396267
    rotame

    The previous developer has bought for a client the theme
    We couldnt find him and bought a new license , registered a valid Envato private token ok
    but I cant update theme, I cant find where to put the license ON ACTIVE CHILD THEME

    I see the following: :

    Theme Updates
    No Updates available. You are running the latest version! (4.7.6.3)

    Check Manually

    I see
    We checked the token on 2023/02/01 17:52 and we were able to connect to Envato and could access the following information:

    Your purchases
    Your username: xxx
    Your E-Mail: xxx

    • This topic was modified 1 year, 10 months ago by rotame.
    February 1, 2023 at 7:45 pm #1396284
    Rikard

    Hey rotame,

    Please try using this plugin instead, to see if that works better: https://envato.com/market-plugin/

    If you need further help, then please post admin WordPress login details in private.

    Best regards,
    Rikard

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