Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 29, 2019 at 11:10 pm #1161393
    Mary Sprenger
    Guest

    Whenever I try and update the theme I get the following error:
    Update Available!
    A new Version (4.6.3.1) of your Parent Theme (Enfold) is available! You are using Version 4.5.7.
    See what’s new in change log. Do you want to update?

    Update Now!
    Errors occured checking on 2019/11/29 21:00:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Following Envato package errors occured:
    Enfold – Request for Download URL failed.

    Appreciate any help you can give me.

    December 2, 2019 at 5:51 am #1161726
    Rikard

    Hey Mary Sprenger,

    Sorry for the problem. Please check that you have given your token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

    December 3, 2019 at 12:16 am #1162034
    mpwebdesigns

    That worked. Thank you.

    December 3, 2019 at 2:19 am #1162046
    Jordan Shannon

    Hey mpwebdesigns,

    I’m glad this was corrected for you.

    Best regards,
    Jordan Shannon

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