Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • January 21, 2015 at 4:51 pm #383118
    soapboxstudio

    Hi there,
    I’m having an issue with a site I’m working on that seems to be related to the theme.
    I installed the theme manually (via FTP) and once the theme is activated, I’m unable to do several basic edits (upload logo, favicon, etc). I’m receiving an error as well, and I believe it’s tied to the issue:

    Warning: include(E:\inetpub\bergerexcavating.com\wwwroot\newsite\wp-content\themes\enfold\config-layerslider\LayerSlider/wp/notices.php): failed to open stream: No such file or directory in E:\inetpub\bergerexcavating.com\wwwroot\newsite\wp-content\themes\enfold\config-layerslider\LayerSlider\layerslider.php on line 70 Warning: include(): Failed opening ‘E:\inetpub\bergerexcavating.com\wwwroot\newsite\wp-content\themes\enfold\config-layerslider\LayerSlider/wp/notices.php’ for inclusion (include_path=’.;C:\php\pear’) in E:\inetpub\bergerexcavating.com\wwwroot\newsite\wp-content\themes\enfold\config-layerslider\LayerSlider\layerslider.php on line 70

    I tried switching over to a base WP theme (2015) and all of my logos that I tried uploading reappear in the media section.
    Any thoughts?
    Thanks in advance!
    Justin

    January 21, 2015 at 10:37 pm #383389
    Elliott

    Hi soapboxstudio!

    Try completely deleting Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest. That should take care of the error message.

    Cheers!
    Elliott

    January 21, 2015 at 11:06 pm #383404
    soapboxstudio

    Hi Elliott,
    Thanks for the response.
    I tried this earlier to no avail. Not sure why, but WP is not allowing me to upload the theme through the admin, and when I attempt to load through FTP I continue to get the same error.
    Any thoughts?
    Thanks,
    Justin

    January 22, 2015 at 7:32 pm #383929
    Elliott

    Hi!

    Hmm, are you sure you completely deleted Enfold before downloading + uploading a fresh copy from themeforest? Send us an FTP login please.

    Best regards,
    Elliott

    January 22, 2015 at 7:40 pm #383937
    soapboxstudio
    This reply has been marked as private.
    January 23, 2015 at 7:58 pm #384591
    Elliott

    Hey!

    It’s not letting me in. Is the information correct?

    Regards,
    Elliott

    January 23, 2015 at 9:19 pm #384632
    soapboxstudio
    This reply has been marked as private.
    January 26, 2015 at 5:04 pm #385588
    Elliott

    Hi!

    I keep getting a “530 user cannot login” error.

    Regards,
    Elliott

    January 26, 2015 at 5:21 pm #385606
    soapboxstudio
    This reply has been marked as private.
    January 28, 2015 at 10:51 am #386870
    Ismael

    Hey!

    Please contact your hosting provider. Make sure that all file permissions are correct.

    Best regards,
    Ismael

    January 28, 2015 at 4:40 pm #387095
    soapboxstudio

    I had done that prior to posting here initially.
    They claim that everything is correct, but is there some error that you are getting I can pass along to them?
    Thanks,
    Justin

    January 30, 2015 at 7:23 pm #388456
    Elliott

    Hi!

    I’m still getting the 530 user cannot login error.

    I think completely deleting the theme and then downloading + uploading a fresh copy from themeforest should fix the problem. What happens when you comment out line 70 in /enfold/config-layerslider/LayerSlider/layerslider.php?

    //include LS_ROOT_PATH.'/wp/notices.php';

    Are you on a Windows or Linux server? I noticed the slashes in the path of your warning are the wrong direction so perhaps that has something to do with it.

    Best regards,
    Elliott

    January 31, 2015 at 2:44 am #388671
    soapboxstudio

    Commenting out that particular line seemed to fix the problem, thanks!
    I’ll touch base again if I run into any other issues, but I appreciate the help!
    Justin

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Problem with Theme Install’ is closed to new replies.