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  • March 21, 2016 at 12:28 pm #601177
    javierebollar

    Hello,
    When I navigate my site with Apple’s Safari browser, in the blog or portfolio, when I go to the previous page with the button on the browser, the page not display. You can see it in http://susanacanton.com/blog/. Any idea?

    March 21, 2016 at 4:44 pm #601342
    Yigit

    Hi javierebollar!

    Can you please try updating Enfold to the latest version 3.5 firstly – kriesi.at/documentation/enfold/updating-your-theme-files/
    You can check out highlighted new features here – http://kriesi.at/archives/enfold-version-3-5-woocommerce-bookings-integration-a-new-layout-mode-5-new-demos-and-more

    Cheers!
    Yigit

    March 21, 2016 at 7:10 pm #601457
    javierebollar

    Hi Yigit,
    Thanks for your reply. I have already updated enfold, but the problem persists.

    March 21, 2016 at 11:29 pm #601583
    Basilis

    Hey!

    Can u please disable your cache, clear your browser and let us now if that fixes the issue?

    Regards,
    Basilis

    March 22, 2016 at 1:13 am #601621
    javierebollar

    Hi Basilis,
    I have completely erased the Total Cache plugin and I cleaned the cache of Safari, several times, but the problem persists …

    March 22, 2016 at 12:01 pm #601821
    ColinWalton

    I have had the same problem since the very first time I used Enfold as a theme. For mine I get the loading logo but nothing ever gets loaded. The only way to do it is to reload the page as well.

    I assumed it was something I was doing wrong, but now I know it’s not just me I would like to have it fixed too please!

    Regards

    PS a friend using Windows also has this problem with the theme. I have tried with Chrome which works perfectly.

    • This reply was modified 8 years, 9 months ago by ColinWalton.
    March 22, 2016 at 11:34 pm #602227
    javierebollar

    I’ve been watching some sites, showcases thread, and the problem is there. For example:

    Blog

    Blogs

    I’m sure the Kriesi team is taking this matter very seriously and we will soon have a solution … Enfold is a great Theme…

    March 25, 2016 at 5:06 pm #603668
    Yigit

    Hey!

    We reported the issue to our devs. I personally cannot reproduce the issue on my local installation but can on your installation.
    We will keep you updated regarding the issue when we hear from our devs.

    Best regards,
    Yigit

    May 20, 2016 at 3:30 pm #635927
    javierebollar

    Hello, the problem I have explained in this thread persists, even with the latest updates, you have any idea?

    May 20, 2016 at 4:07 pm #635952
    ColinWalton

    As an update to my previous post, previously the loading graphic would keep loading, but with the newer versions of Enfold when going back the loading icon now stops moving and the page stops doing anything, like this:

    http://waltoncreative.com

    I wonder if the problem might be something to do with the pre-loader graphic? I have another site using the same theme but not using the pre-loader and this site DOES go back perfectly well:

    http://www.abbeyroadframing.co.uk

    I am tempted to ditch the pre-loader perhaps?

    May 23, 2016 at 3:36 pm #636848
    Andy

    Hi,

    thanks for the additional information and thanks for being patient. Our devs are looking into it.

    Best regards,
    Andy

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