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We have a problem when someone tries to send a contact form from a mobile device.
– If you have left a mandatory field without filling in or an unmarked tick and you click in “send” button, it change the color. This may suggest that the request form has been sent, because from the mobile/tablet are small screen and you can not see the fields “up” that need to be filled and are in red color. It is very important that a message down the “send button” appears to indicate that there is a missing mandatory field to fill out. (This caused us to lose conversions since the client thinks he send the message)
– other problem (the tick mark) it is very small when you see it in high resolution screens. Desktop/mobile
Hey keep12,
That is a really nice feedback for us to take in consideration to make the form more mobile friendly.
We will do let our developers know and we will update you accordingly.Best regards,
BasilisDo you think that it could be update it and improve it soon?
It is very important this update, 50 to 70% visits in website come from mobile. if the clients do not fill the contact form in the right way, we lose a lot leads conversions “CPL” . So we lose a lot of $. And we can not change the contact form because we need a mandatory filling with a Tick because the new RGDP law in the UE.
Thanks a lot
Hi keep12,
Maybe this css can help you:
@media only screen and (max-width: 767px) { #top .avia_ajax_form input[type="checkbox"] { width: 25px; height: 25px; } }If you need further assistance please let us know.
Best regards,
Victoria
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