Viewing 12 posts - 1 through 12 (of 12 total)
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  • February 6, 2018 at 3:28 pm #908628
    songsofdave

    I have seen previous posts (for example https://kriesi.at/support/topic/text-block-in-avia-layout-builder/ ) about this exact issue and always recommendation is to update enfold. However I am running the up to date version already. So basically the problem is that without the internal scroll bar when working on long text one has to scroll up and down to access the toolbar which is time consuming and unpractical.

    This seems to be a recurring problem as the post I reference above is form 2015 and relates to enfold 3.3.2

    Please help me

    Regards
    David

    February 6, 2018 at 3:50 pm #908640
    Nikko

    Hey songsofdave,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    February 6, 2018 at 4:10 pm #908655
    songsofdave

    Please see link for log in in private content field

    February 7, 2018 at 6:23 am #908908
    Rikard

    Hi David,

    Thanks for the login, on which page can we reproduce the problem?

    Best regards,
    Rikard

    February 7, 2018 at 11:39 am #909030
    songsofdave

    It is the avia text block editor … see url of example of admin page edit screen in private content

    February 7, 2018 at 11:51 am #909043
    Victoria

    Hi songsofdave,

    Was about to check, but somebody else was working on the page. Please, let us know when we can check.

    Best regards,
    Victoria

    February 7, 2018 at 12:03 pm #909058
    songsofdave

    Please check now … I will exit the admin :)

    February 7, 2018 at 2:15 pm #909160
    Nikko

    Hi,

    Thanks, I see what you are referring to and the same is also happening on my end, it seems that feature added before (the latest version on that date has that fixed height and scrolling feature), I’ll be reporting this issue to Kriesi and our devs :)

    Best regards,
    Nikko

    February 7, 2018 at 3:53 pm #909230
    songsofdave

    Is there any custom css I can add as a work around for now?

    February 7, 2018 at 4:18 pm #909246
    Nikko

    Hi,

    As of now there’s no custom css that should fix it, especially since it’s in the admin side :( we’ll get back to you :)

    Best regards,
    Nikko

    February 7, 2018 at 5:22 pm #909311
    songsofdave

    FYI

    Using ‘Add Admin CSS’ plugin from https://en-gb.wordpress.org/plugins/add-admin-css/

    I made a fix by adding this as admin css

    div.mce-edit-area {
    overflow: -moz-scrollbars-vertical;
    overflow-y: scroll;
    height:300px
    }

    February 7, 2018 at 5:28 pm #909318
    Nikko

    Hi,

    Glad that you managed to make a workaround and thanks for sharing the solution which should help others that want to achieve the same thing :)

    Best regards,
    Nikko

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