Viewing 9 posts - 1 through 9 (of 9 total)
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  • July 26, 2017 at 5:43 pm #830276
    linktotheme

    Hi,
    I have a particular Problem with a page.

    I have a 3/4 column and within I have a textblock. Please check http://imgur.com/YcbhPUL

    Whenever I try to edit the textblock I get “Click here to add your own text” and NOT the text that appears on the Avia Layout Builder. The problem appeared when I edited the textblock last time and noticed that many </div> appeared in the text block for no reason. I deleted them and since them I can not edit the block anymore.
    Furthermore in Aviabuilder (please see image) there appears some text (Private Fitness gym[/av_one_half]) below the textblock which I can not edit either. This text was written inside the textbox. Also next to the 3/4 column there belongs a 1/4 column with a gallery but every time it is pushed outside the color section.

    I have updated WordPress to latest version.
    I have updated Enfold theme to the latest version.
    I have logged in in Incognito mode (Firefox) – same thing.
    I have logged in through Internet Explorer – same thing.

    Please help! I have written a lot of code in this color section and I am afraid to lose it!

    Kind regards,
    John

    July 26, 2017 at 5:54 pm #830284
    linktotheme

    Also I just noticed that Google map stopped working on another page.
    It starts loading, shows for half a second and then I get
    “Oops! Something went wrong.
    This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

    July 26, 2017 at 6:13 pm #830287
    Yigit

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    July 26, 2017 at 6:17 pm #830290
    linktotheme
    This reply has been marked as private.
    July 26, 2017 at 9:33 pm #830347
    Yigit

    Hi,

    1- You are nesting columns using shortcodes which is breaking the layout and the elements. I fixed the top part and now all text block elements on your page are editable. Please do not insert column shortcodes into another elements

    2- Google maps API key was missing. I inserted a one our teammate @Vinay generated. You can keep it refer to this post – http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/ and generate your own.

    Best regards,
    Yigit

    July 27, 2017 at 5:42 pm #830762
    linktotheme

    Thank you so much for everything!!!
    Best regards,
    John

    July 27, 2017 at 5:57 pm #830772
    linktotheme

    OK, I have to role back to an older version of the page as a lot of the content has disapeared.

    July 27, 2017 at 6:33 pm #830783
    linktotheme

    But no problem I understood what I had to do anyway.
    Thank you for your time and effort.
    Please do mark this as answered or closed.
    Warm regards,
    John

    July 28, 2017 at 11:46 am #831006
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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