Viewing 15 posts - 1 through 15 (of 15 total)
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  • #427447

    Hi,

    thank you for your great support forum!

    I’ve a problem with the mobile menu. When clicking and opening it in the first time you’re not able to scroll the menu bar. If you close it and open it straight away again it works fine (scrolling and clicking to open). When opening it in the first time there also comes some extra purple color under the links – when opening the menu the second time (straight after) the purple color has disappeared. Could you please find some help for this?

    This problem comes out at least on iphone 4, iphone 5 and iphone 6.

    Many thanks, Saija

    #427730

    Hey Saija!

    Thanks for the reporting the issue. I would like to let you know that our devs are currently working on the issue.

    Best regards,
    Yigit

    #428127

    Thanks! I’m looking forward to getting some advices :)

    Best,
    Saija

    #428331

    Hi!

    In the meantime, could you please try de-activating all active plugins and check if that helps?

    Regards,
    Yigit

    #428402

    Hello,

    I tried but it didn’t help. Everything remains the same with the mobile menu.

    Best,
    Saija

    #429165

    Hi!

    I see. As i mentioned earlier, we have added your thread to the report list. We will keep you updated.

    Best regards,
    Yigit

    #430696

    yea same problem here

    #430697

    also, if menu item has sub nav, the top level does not click through

    #430700

    another thing, when selecting “Hide Mobile Menu Submenu Items”, it doesn’t work

    #431131

    Hi!


    @pixallus
    , I just replied to the thread you created, let’s stick to that in finding a solution to your problem.

    Regards,
    Rikard

    #433282

    Hello,

    Any solutions for my issue?

    Best,
    Saija

    #434174

    Hi Saija!

    Our devs are still working on the issue. Unfortunately this is a very tricky one as it only occurs on some installations.

    Cheers!
    Yigit

    #434213

    Hey!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    @media only screen and (max-width: 767px) {
    .boxed #wrap_all { overflow: hidden; /*needed for mobile menu scrolling */ }
    }

    Enfold version 3.1.4 will fix the issue

    Cheers!
    Yigit

    #434265

    Brilliant!! Now it’s working fine!

    Thanks,
    Saija

    #434277

    Hey!

    You are welcome, we are always happy to help :)
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Have a great weekend!

    Cheers!
    Yigit

Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘Problem with scrolling the mobile menu’ is closed to new replies.