Viewing 8 posts - 1 through 8 (of 8 total)
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  • August 7, 2019 at 1:24 pm #1125514
    OKEIwebbureau

    Hi support,

    I am having problems with saving my work…..only the top color section is being saved (most of the times)….sometimes more color sections are being saved, but only until I save again.

    The page I am working on right now:
    https://toolrescue.dk/den-professionelle/

    I have giving you access to the website in the private content.

    Hope you can help :-)

    /OKEIwebbureau

    August 7, 2019 at 6:19 pm #1125640
    Jordan Shannon

    Hey OKEIwebbureau,

    A few things first:

    1. Are you running the latest version of Enfold?
    2. Are you running a modern version of PHP?
    3. Have you disabled all active plugins to see if the issue resolves?

    Best regards,
    Jordan Shannon

    August 7, 2019 at 8:55 pm #1125718
    OKEIwebbureau

    Enfold 4.5.7
    WordPress 5.2.2
    PHP 7.3

    All plugins, except Booked, are being used on several other websites without problems.
    I have before contacting you tried to disable Booked, but the saving problem was the same.

    /OKEIwebbureau

    August 8, 2019 at 8:22 am #1125810
    Rikard

    Hi,

    You have open markup in your content:

    <strong>Den professionelle<strong>

    Close that properly and it should work as expected after that.

    Best regards,
    Rikard

    August 8, 2019 at 9:15 am #1125838
    OKEIwebbureau

    Oooooh – I am very sorry that I have taking your time to solve this problem. A problem made by myself :-(

    Again thanks for great support :-)

    /OKEIwebburreau

    August 8, 2019 at 12:45 pm #1125926
    Rikard

    Hi,

    No problem, it’s a common mistake and we haven’t found a way to combat it unfortunately. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    August 8, 2019 at 4:14 pm #1125967
    OKEIwebbureau

    Thanks :-)

    Please close.

    August 8, 2019 at 5:05 pm #1125979
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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