Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 4, 2020 at 9:20 pm #1258435
    grabowski

    Hello. My long-suffering website’s URL is in private content. The problem is only in Safari on iPhone 5 and higher. On PC, macOS and Android everything seems to be working fine.
    You tap on “Trayectik”, it scrolls to that section. Then you manually scroll to the very bottom ot the website… and it suddenly returns to the top of that section. I don’t know how to explain it, so maybe this short video can help.

    Thanks in advance.

    • This topic was modified 4 years, 1 month ago by grabowski.
    November 6, 2020 at 2:22 pm #1258873
    Yigit

    Hey,

    Thanks for contacting us!

    I am able to reproduce the issue on my iphone as well.
    We have not received such reports recently therefore I am thinking it might be related to one of your plugins. Have you tried de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    November 10, 2020 at 3:39 pm #1259595
    grabowski

    Thanks for your quick answer!
    As soon as I don’t use iPhone, I will try it this weekend and will let you know.

    November 10, 2020 at 3:42 pm #1259597
    Yigit

    Hey,

    Great! We will keep the thread open and wait to hear from you :)

    Cheers!
    Yigit

    November 23, 2020 at 9:15 pm #1262474
    grabowski

    I’ve finally tested it, and it looks like there really was a conflict with one of the plugins. Thank your for the advice!

    If it’s possible to keep this thread open, please don’t close it. Just in case.

    November 24, 2020 at 2:38 pm #1262670
    Yigit

    Hi,

    Glad you figured it out! You can activate them one by one to find the culprit :)

    Sure, we will keep the thread open :)

    Best regards,
    Yigit

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