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  • #504422

    I’ve encountered a strange problem. If I use the wysiwig shortcode insert for my tabs the preview image shows up just fine.
    http://kalinclements.com/aenean-vulputate-eleifend-tellus-aenean-leo-ligula/

    If I use the advanced avia page layout editor my preview image and meta data disappear.
    http://kalinclements.com/aenean-vulputate-eleifend-tellus-aenean-leo-ligula/

    I’ve turned off all plugins to test for a conflict but turned up nothing. The issue persists.

    #504593

    Hi grooveva,

    That is as expected, using the ALB for posts will make them act more or less like a page, meaning you won’t get the “usual” elements of a blog post. Please save the post in the default editor to get them back.

    Regards,
    Rikard

    #505813

    This actually doesn’t work, when I switch the editor back to the basic editor all the content dissappears. You can see I’m inserting tabs at the bottom of each entry. If I save the post in Avia Visual editor I get my tabs but loose my thumbnail. If I save in the basic editor I get my thumbnail back but loose my tabs.

    #505814

    oddly there is one that works inexplicably it’s the Rainer on Film post entry

    #506197

    Hi,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please specify what post you are having problems with.

    Regards,
    Rikard

    #506742

    Adding the logins again for your refrence

    #506991

    Hey!

    I used your shortcodes (you can see them by activating debug mode) in a test post I created (see private content). It seems to work fine for me.

    Cheers!
    Andy

    #517648

    Okay let me try and explain again. I have dozen’s of posts that were built with the advanced layout editor. I can’t switch back to the default editor to recover these thumbnails. No code displays when I switch to the default editor. So my over reaching objective here is to recover the thumbnails without having to recreate all of this content. Make sense?

    • This reply was modified 9 years, 1 month ago by grooveva.
    #517651

    disregard previous note you can mark this as closed. This is in fact working just fine after further testing, but it might be worth noting in a sticky somewhere in the support forum that using the advanced layout editor for a single post will make the thumbnail disappear.

    #517736

    Hey!

    using ALB for posts will give you all freedom to do whatever you want, but you have to do everything from scratch (also any thumbnail). So I suggest to use standard editor, if you want to keep standard WordPress behavior.

    Let us know in a new ticket, if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Problem with preview images related to Avia layout builder’ is closed to new replies.