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AuthorPosts
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December 22, 2016 at 3:54 pm #727561
Here is my problem: since this morning, in the wordpress-account of our website, I suddenly cannot open any content of my pages (permanent content) anymore. When I click on a page it simply loads it eternally.
The strange thing is that I do not have the same problem with the items portfolios of my website. Could you please have a look on it and help me?Thank you,
Matthäus
German is my mother tongue, so if you speak German (since you are a Austrian company), I would prefer writing in German.
December 23, 2016 at 7:10 am #727834Hey fidesio,
We only have one german speaking moderator unfortunately, so maybe we can stick to english?
As for your problem, could you try updating the theme to the latest version (3.8.4) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
RikardDecember 23, 2016 at 10:51 am #727867Hi Ricard,
I am currently running the latest version of 3.8.4., with no other updates available. The last theme that I bought recently on my envatomarket-account was the following one: Enfold – Responsive Multi-Purpose Theme. I think I installed it correctly via FTP.
Do you have other ideas?
One thing that I discovered, while having a look on the Wordfence button on my website:
“WordPress core file modified: wp-config-sample.php
Filename: wp-config-sample.php
File type: Core
Issue first detected: 11 hours 59 mins ago.
Severity: Critical
Status New
This WordPress core file has been modified and differs from the original file distributed with this version of WordPress.”Doesn’t sound too good does it? The time of the issue dectected corresponds, I think with the moment our problem started. Does this give you an idea of what we can do?
Thank you very much for any help that you may provide.
Matthäus
December 23, 2016 at 12:42 pm #727901Hi Ricard,
I redid the last theme update and it suddenly finally works. I would nevertheless still be interested in your opinion on the problem I’ve just sent you.
Thanks,
Matthäus
December 23, 2016 at 12:44 pm #727902 -
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