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  • #1286856

    Good evening.
    I ask for help for my blog as I have noticed some anomalies.
    The first question is:
    – should I continue to keep the “Enable jQuery Migrate Helper” plugin? Because if I try to deactivate it, the menu will no longer appear on the mobile.
    Second question: it does not show me the comment block although it is present in my articles.

    • This topic was modified 3 years, 9 months ago by minogig.
    #1286884

    Hi,

    Thanks for contacting us!

    1- Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.1. After updating the theme, you can remove the plugin.

    2- Please edit your blog post and click “Screen options” on the top right corner and check “discussion” and then scroll below your content and make sure “Allow comments” is enabled – https://imgur.com/a/4FNwNng

    Login credentials did not work for me so I could not check. If my suggestion above does not help, please create temporary admin logins and post them here privately so we can look into it :)

    Regards,
    Yigit

    #1287177

    I apologize for the misunderstanding regarding incorrect credentials.
    I inform you that I have updated the template, deactivated the plugin and now I see the menu also in the mobile format.
    And I also solved the comment problem by doing what you suggested.
    Thanks a lot as always for your support

    #1287178

    Hi,

    You are welcome!
    Let us know if you have any other questions or issues and enjoy the rest of your day!

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
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