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Viewing 13 posts - 1 through 13 (of 13 total)
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  • June 8, 2016 at 5:22 pm #644960
    Blue_Bear

    Hi Enfold Support !

    I have a new problem wich appear when I try to delete a menu. Since then I have this when I go to appearance>menu :
    capture d'ecran

    I don’t understand why …. Could you help me ?

    Thanks !!

    Clement

    June 9, 2016 at 5:35 am #645220
    Jordan

    Hey Blue_Bear,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username.

    Best regards,
    Jordan

    June 9, 2016 at 9:28 am #645319
    Blue_Bear

    Hi Jordan,

    Ok please find in the private field an acces to my website.

    Thanks a lot !

    Clement

    June 10, 2016 at 5:50 am #646022
    Rikard

    Hi,

    I’m not sure what is going on there, could you try updating to the latest version of the theme (3.6.1) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    June 12, 2016 at 5:30 pm #646970
    Blue_Bear

    Hi,

    I did the update but unfortunetly nothing change…

    Best regards,

    Clement

    June 12, 2016 at 6:12 pm #646987
    Vinay

    Hi,

    Please switch the theme to default wordpress theme and if you still get the same error, some files related to wordpress is corrupt. Please reinstall wordpress via Admin > Dashboard > Update > Re-install WordPress

    It should fix the issue.

    Best regards,
    Vinay

    June 13, 2016 at 11:06 am #647271
    Blue_Bear

    Hi,

    Unfortunetly it’s not working. I switch theme and it’s working with default wordpress theme but when I come back to enfold I still have the problem.
    To be sure I try to re-install worpress two time and nothing works…

    I have no clue…

    Thanks,

    Clement

    June 13, 2016 at 11:46 am #647290
    Vinay

    Hi,

    – Enable WP_DEBUG in wp-config.php (this will make errors messages appear):

    define('WP_DEBUG', true);

    Let us know what error you notice if there are no errors, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Vinay

    June 13, 2016 at 2:43 pm #647413
    Blue_Bear

    Hi,

    So I have this on the top of the dashboard :

    Notice: get_currentuserinfo est déprécié depuis la version 4.5! Utilisez wp_get_current_user() à la place. in /home/bluebearov/wwwvaler/wp-includes/functions.php on line 3658

    And also I have this on the appearence>menu :
    Catchable fatal error: Object of class WP_Error could not be converted to string in /home/bluebearov/wwwvaler/wp-includes/formatting.php on line 1025

    Does that help ?

    Thanks a lot anyway !

    Best regards,

    Clement

    June 13, 2016 at 3:25 pm #647430
    Blue_Bear

    Just to let you know I fixed the error message about the get_currentuserinfo thanks to this : https://wpchannel.com/bloquer-acces-utilisateurs-wordpress/

    June 13, 2016 at 4:27 pm #647471
    Yigit

    Hi!

    There was broken menu items. I switched to default theme and removed them and then switched back to Enfold and confirmed that it is working fine now. Please review your website now

    Regards,
    Yigit

    June 13, 2016 at 4:38 pm #647487
    Blue_Bear

    Hi,

    Yabadabadou everything works !!! Thanks a lot !!!!!!!!! Enfold team you are the best :)

    Best regards,

    Clement :)
    the topic can be close

    June 13, 2016 at 4:42 pm #647489
    Yigit

    Hi!

    You are welcome, glad we could help!
    Let us know if you have any other questions or issues.

    Cheers!
    Yigit

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Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Problem with menu on the dashboard’ is closed to new replies.