Viewing 7 posts - 1 through 7 (of 7 total)
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  • February 8, 2015 at 3:24 pm #392732
    avdenbroek

    Dear sir/madam,

    I am having a problem with the layerslider in Internet Explorer. Sometimes the slide is shown correclty and sometimes items disappear. Each time I open or refresh it shows something else. In Chrome and Mozilla the banner is shown correctly. Can you help me?

    Kind regards,
    Angela

    February 9, 2015 at 6:37 pm #393211
    Elliott

    Hi avdenbroek!

    It seems to be working fine on my end. When I refreshed there were a couple of times where the image of the woman took a few seconds to download.

    I noticed a few errors which could be causing problems.

    Change your br tags from this.

    </br/>

    To this.

    <br />

    Regards,
    Elliott

    February 11, 2015 at 2:29 pm #394338
    avdenbroek

    HI Elliot,

    Thanks for your response! I corrected the br tag in de footer.
    It still doesn’t work in IE. Also tried it on a few other computers.
    I think I can better use the revolution slider.
    Or do you have any other solutions?

    Kind regards,
    Angela

    • This reply was modified 9 years, 10 months ago by avdenbroek.
    February 11, 2015 at 10:23 pm #394714
    Elliott

    Hey!

    Ok I see it on my end now. I ran your site through the W3C validator, http://validator.w3.org/, and it looks like you still have some improper markup. Mostly elements that are not being closed properly. Let’s try fixing those to see what happens.

    For example the logo image you have in your footer text widget should look like this.

    <img src = "URL to your image" />

    Cheers!
    Elliott

    February 15, 2015 at 4:06 pm #396387
    avdenbroek

    Hello Elliott,

    I’ve fixed the image (html) errors. Only warnings remain on the W3C validator service, so I assume the html validation errors are all gone.
    However, the problem persists. By the way: I can’t find a solution to the warning, it seems to me this is something in the theme itself.

    I also found another support topic like this:
    https://kriesi.at/support/topic/w3c-html-validation-error-on-theme-can-you-help/

    By the way: the problem only occurs when you re-visit the page. A hard refresh always works properly.

    Finally, i checked “Websafe fonts fallback for Windows” which seemed to work at first, but didn’t.

    I’m all out of ideas, perhaps you can think of something else?

    Thanks,

    Michel

    February 17, 2015 at 5:30 pm #397640
    Elliott

    Hi!

    What happens when you deactivate all of your plugins and clear your browser cache?

    Cheers!
    Elliott

    February 17, 2015 at 8:56 pm #397780
    avdenbroek

    Hi Elliot,

    We went for the “revolution slider” option. This might have also been the cause, but since we ran out of time we
    rebuilt the slider.

    Thanks for your support,

    Kind regards,
    Michel

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