Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 26, 2018 at 5:34 pm #933117
    chalbo73

    Hi
    This is several times that I repeat my slideshow layerslider. Everything works, but when I turn off the computer and return to the dashboard of the site, I can not change the settings of my slider, nor add an image, I can not edit!
    That’s at least 3 times that happens …
    I integrated a html code inside with javascript that seems to work before I turn off the computer.
    Do you have an idea of ​​the problem ?

    March 27, 2018 at 5:25 am #933364
    Rikard

    Hey chalbo73,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 27, 2018 at 9:25 am #933492
    chalbo73
    This reply has been marked as private.
    March 28, 2018 at 12:19 pm #934200
    Ismael

    Hi,

    Thank you for the info. Please upgrade the theme from 4.2.1 to version the latest version 4.2.6. You should disable the “W3 Total Cache” plugin while making changes on the sliders. This is from the system status.

    W3 Total Cache The listed plugin(s) may prevent edits and other changes to show up on your site in real-time. Empty your caches if you experience any issue.

    Best regards,
    Ismael

    March 29, 2018 at 1:52 pm #934798
    chalbo73

    Hi

    I tried to follow your advice.
    Everything is updated, plugins, themes and wordpress. I deactivated the total cache plugin W3 and then recreated a new slideshow “accueil1”. I just noticed that it is when I integrate the javascript code into the HTML and that I disconnect myself from the backoffice that there is a problem.

    Because when I reconnect, I can not change my slider, the parameters are visible but locked. Can I integrate js here?

    Thanks

    March 30, 2018 at 7:27 am #935135
    Victoria

    Hi chalbo73,

    Credentials did not work for me. Could you please update the credentials?

    Best regards,
    Victoria

    March 30, 2018 at 2:39 pm #935321
    chalbo73

    Hi Victoria
    I do not speak English very well, can not you connect to the backoffice?

    April 1, 2018 at 3:13 pm #935769
    Ismael

    Hi,

    Where did you get the javascript code? Please post it on pastebin.com.

    Best regards,
    Ismael

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