Viewing 7 posts - 1 through 7 (of 7 total)
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  • March 15, 2016 at 3:01 pm #598396
    volmering

    hey there,

    i cant upload an image via for example in a fullscreen-slider, color-section etc. i tried to set the background image oder the image for a slide and hit the “add image” button, but nothing happens. usually the media-windows pop up and i can choose or upload a new image.

    latest enfold theme
    latest wp
    the folder has all rights
    already installed the enfold theme again

    does anybody know why this happens and the solution?

    i can upload images normal under media thats not the problem. i just cant add them inside an avia element.

    greetz

    March 15, 2016 at 7:47 pm #598564
    Jordan

    Hi volmering!

    Thanks for getting in touch!

    Could you please provide us with a link to your site and login information to have a closer look. You can put the details in the Private content section of your reply.

    Also try increasing the memory allocated to PHP https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Regards,
    Jordan

    March 15, 2016 at 8:37 pm #598588
    volmering

    hey jordan. thx for your help. s.b.

    • This reply was modified 8 years, 9 months ago by volmering.
    March 17, 2016 at 4:24 am #599397
    Rikard

    Hi,

    Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    March 17, 2016 at 6:51 pm #599892
    volmering

    yes, i did it. surte. but did not help.

    for some reason it worked now again. did u changed something?

    March 18, 2016 at 7:50 am #600137
    Rikard

    Hi,

    No we didn’t, I’m guessing turning plugins on/off must have helped. Let us know if you should need any more help on the topic.

    Thanks,
    Rikard

    • This reply was modified 8 years, 9 months ago by Rikard.
    March 18, 2016 at 3:45 pm #600340
    volmering

    for the moment can be closed. thx

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