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Viewing 13 posts - 1 through 13 (of 13 total)
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  • May 14, 2015 at 11:52 pm #444675
    bogosavljev

    Hello,

    after latest update of WP (4.2.2) and Enflod (3.1.15) on my About me and Testimonial section, image animation is not working.

    Can you please check why?

    May 15, 2015 at 9:34 am #444839
    Rikard

    Hi bogosavljev!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

    Regards,
    Rikard

    May 15, 2015 at 10:31 am #444869
    bogosavljev
    This reply has been marked as private.
    May 15, 2015 at 4:38 pm #445020
    Yigit

    Hey!

    Can you please try de-activating all active plugins and check if that helps?

    Regards,
    Yigit

    May 15, 2015 at 5:02 pm #445041
    bogosavljev
    This reply has been marked as private.
    May 18, 2015 at 1:07 pm #445598
    Rikard

    Hi!

    I’m not able to log in with the details you provided, could you check please?

    Regards,
    Rikard

    May 18, 2015 at 1:56 pm #445635
    bogosavljev
    This reply has been marked as private.
    May 18, 2015 at 2:00 pm #445640
    bogosavljev
    This reply has been marked as private.
    May 19, 2015 at 10:30 am #446299
    Rikard

    Hi!

    This is likely happening because of a conflict with a plugin, could you try to deactivate all of them to if that is the case please?

    Cheers!
    Rikard

    May 19, 2015 at 11:53 am #446354
    bogosavljev
    This reply has been marked as private.
    May 20, 2015 at 7:34 am #446953
    Rikard

    Hi!

    Try to overwrite all theme files with a fresh copy from your Themeforest account via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Rikard

    June 3, 2015 at 11:33 pm #454134
    bogosavljev
    This reply has been marked as private.
    June 5, 2015 at 5:14 pm #455163
    Andy

    Hey!

    I can see the issue with your testimonial images not loading (animation), but I can’t reproduce the issue and it is working for thousands of other people. Are you really sure that you deleted all files via FTP before getting a fresh copy from themeforest? If es maybe it’s a cache issue and your server is using some kind of caching. In this case please contact your host.

    Best regards,
    Andy

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