Good Afternoon,
I have a big problem. I have made the templates for haeder and footer with Elementor PRO but when I switch to mobile size are not responsive! I have tried to exclude both from 1 page and that page is ok.
The strange thing is that the footer (also the header) seem the right size but in the right there is a big white area…and is it possible to pinch and resize…
I have already ask to Elementor Team with this answer:
Thank you for the details.
I checked your site, and I’m afraid that you made your Header & Footer correctly. The issue here seems to be your Theme.
Once I changed it to our Hello Theme (you can also try another default Theme), the responsive mode works smoothly.
I’m afraid you will have to contact the support of Enfold Theme in order to fix this issue as we don’t have any control over its product.
They can write to our GitHub project. This is where development issues are handled, and we would gladly help them in order to make our products
compatible.
https://docs.elementor.com/article/169-do-i-get-special-support
Please let me know how it goes.
How can I fix this problem?
Thank you
Federico
Hey Federico,
Sorry for your problem, but our support doesn’t cover third party layout builders as we have our own included in the theme.
Best regards,
Rikard
Hi,
Thank you for your answer but I need to fix this problem! Do I have some possibilities (with professional help) or is impossible to do?
Because if is not possible I need to remove Enfold…
Thank you
Regards
Federico
Hi,
Yes, unfortunately Enfold supports only works with its own layout builder. Perhaps yes, with professional help from a freelancer you can get this issue resolved.
Best regards,
Jordan Shannon