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Posts
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Hallo! I have a problem. I use Enfold.
For some days I have been unable to see the entypo-fontello icons. I use a MacBook Pro and I only see empty squares. From the smartphone, I see them well.
Once I already had this problem and I tried again to add in .htaccess file at the root of WordPress installation this:
<FilesMatch “.(ttf|otf|woff)$”>
<IfModule mod_headers.c>
Header set Access-Control-Allow-Origin “*”
</IfModule>
</FilesMatch>But this time I think that it doesn’t work. I am not expert, so if you are able to help me, I am very grateful.
Thank you very much!
BarbaraHey barbarajermini,
Please have a look at the following thread:
If you need further assistance please let us know.
Best regards,
VictoriaThank you Victoria. I am not expert. This problem came some days ago, I didn’t made any change. My server: siteground made a migration of all the websites, perhaps this cused the problem? But I think that I have cdn through my firewall: securi. But I don’t know what have I to do. Pleas help me, thank you very much!
Hi,
Thanks for the update. The file in question is being blocked by the browser, since it’s being loaded from a sub domain on your site. Please see private. Could you share FTP login details with us, so that we can have a look at your .htaccess file please? Following this should likely help, if you want to try it out yourself: https://kriesi.at/documentation/enfold/icon/#icons-are-showing-as-rectangular-boxes-
Best regards,
RikardI think the problem is caused by the wpml plugin. I tried to write to them. I’ll let you know if they fix it. Thank you!
BarbaraWpml said that the problem it’s not from them. I tried to change the theme and it seems to me that the arrows are visible and not the squares. It’s a different theme, so I don’t quite understand. In this case, if it depended on enfold, what can I do? Because wpml says the fonts are loaded by the theme and that’s why they advised me to turn it off and see. Thank you! Have a blessed Sunday!
BarbaraHi,
I tried adding the code to your .htaccess file, but it doesn’t make any difference unfortunately. Please note that this is not a theme problem, it’s the browser which is block the resource, because it’s being loaded from a different domain. Question: why is the file in question being loaded from the URL in private? What is point of having that extra WordPress installation?
Best regards,
RikardThank yyou Richard. Now I’ll ask my Server, because I have no idea. Thay made a migration 4 day ago and perhaps this is the problem? I’ll tell you what they say.
They said that it’s due to sucuri (antivisus and firewall). I have an account with sucuri and this is what I read in my account. So I think this is what you mean.
Hi,
Thanks for the update. Could you try to temporarily disable the Sucuri plugin? We can do it for you, if you give us permission to do so.
Best regards,
RikardYes Rikard, shure you are allowed to do this. I tried to disable all plugins, but without any results. Thank you!
Hi,
Thanks for that. I checked your site again just now, and the arrows are showing as they should on my end, could you check and confirm on your end too please? I didn’t change anything on your site.
Best regards,
Rikard
- The topic ‘problem with font-family: entypo-fontello’ is closed to new replies.