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AuthorPosts
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September 30, 2020 at 1:06 pm #1249629
Hello Enfold team,
I have a problem with the “layer slider”. The browsers Crome and Edge show the content movement on “Start” well, but “Firefox” only shows static content there. The problem does not exist on the “Downloads” page!
Do you know the reason? . Do you want access to the backend?
Best regards, Will- This topic was modified 4 years, 2 months ago by willblueland.
October 2, 2020 at 11:45 am #1250021Hi Will,
I’m seeing the same thing when comparing Chrome and Firefox, could you post a screenshot highlighting the problem please?
Best regards,
RikardOctober 2, 2020 at 3:12 pm #1250104Hi Rikard,
It’s difficult to visualize this with screenshots because it’s about movements / transitions.
Here are 3 screenshots: 01 (Chrome) shows the movement from the right – and the logos from the left.
Screenshots: 02 (Firefox) After a longer loading time ONLY the still image is displayed here (without previous movements / transitions).
Screenshots: 03 shows the timeline in the LayerSlider.
Best regards,
WillOctober 12, 2020 at 12:43 pm #1252259Hi – I’m still waiting for your answer :-)
Best Regards
WillOctober 20, 2020 at 11:38 am #1254307Hi Will,
We are sorry for the late reply!
I can see the issue on your website however cannot reproduce the issue on our demo sites.
Could you please share WP admin logins here privately so we can look into it? :)
Best regards,
YigitOctober 20, 2020 at 12:07 pm #1254325This reply has been marked as private.October 20, 2020 at 12:19 pm #1254329October 20, 2020 at 12:30 pm #1254333This reply has been marked as private.October 20, 2020 at 2:35 pm #1254381Hi Will,
Thanks for the info!
I found out that disabling “Page Preloading” helps. So actually animations are working in Firefox but they seem to be triggered at the same time as preloading animation and not after.
I could reproduce the issue on my local installation as well and will report to our devs. Could you please keep preloading disabled until we figure this one out? :)
Best regards,
YigitOctober 20, 2020 at 3:56 pm #1254400Hi Yigit,
i had been working on the solution for a few hours. But now it works. Thank you!
Can you let me know when the problem is resolved?
Best regards, WillOctober 20, 2020 at 4:06 pm #1254402Hi,
I have already reported the issue to our devs and once it’s resolved, I will surely let you know :)
Best regards,
YigitApril 22, 2021 at 2:17 pm #1296060Hi Yigit,
has this problem been resolved in the meantime?
Best Regards,
WillApril 22, 2021 at 2:27 pm #1296065Hi Will,
Issue is related to lazy load option. Please go to Enfold theme options > Performance and disable Lazy Load.
Best regards,
YigitApril 22, 2021 at 2:44 pm #1296076… now it works, thank you!
:-)
WillApril 22, 2021 at 5:18 pm #1296118 -
AuthorPosts
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