Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 6, 2017 at 10:08 pm #873371
    elames

    This site https://kau-hawaii.com/
    See these errors we are getting from WORDFENCE

    https://imgur.com/a/ZZIeE

    We have checked and it says there is no problem. But how do we get rid of this?
    If we update to 4.2 will these be overwritten?
    Other problem is the the site is not getting information automatically about updates and Client says he requested when he purchased the theme.

    Thanks for your help in advance.

    November 7, 2017 at 2:30 pm #873706
    Rikard

    Hey elames,

    Those file do not contain malware, I think updating to the latest version should remove them: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    November 7, 2017 at 3:46 pm #873752
    elames

    This is what a scan of the site turned up in relation to Layer slider. Looks like malware to me

    [100] [porn_sex_keys] /home/kauhawai/transfer/216.87.185.21/public_html/wordpress/wp-content/themes/enfold/config-layerslider/LayerSlider/static/css/dashicons.css

    [100] [eval|sys_globals] /home/kauhawai/public_html/wp-content/themes/enfold/includes/config-layerslider/LayerSlider/wp/actions.php
    [100] [eval|sys_globals] /home/kauhawai/public_html/wp-content/themes/enfold/images/config-layerslider/LayerSlider/wp/actions.php
    [100] [eval|sys_globals] /home/kauhawai/public_html/wp-content/themes/enfold/js/config-layerslider/LayerSlider/wp/actions.php
    [100] [eval|sys_globals] /home/kauhawai/public_html/wp-content/themes/enfold/config-layerslider/LayerSlider/wp/actions.php

    November 8, 2017 at 6:30 am #874036
    Rikard

    Hi,

    Ok, if your site has malware then maybe you could try to overwrite all theme files via FTP? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    If that doesn’t work then you might need to get it cleaned. I can recommend contacting Sucuri for that.

    Best regards,
    Rikard

    November 8, 2017 at 3:28 pm #874212
    elames

    Thanks we are having it cleaned. But can you check on why my client is not getting his auto updates?

    November 9, 2017 at 8:47 am #874551
    Rikard

    Hi,

    Not all server environments are able to receive automatic update unfortunately, but you can try running this plugin in order to clear WordPress transients to see if that works: https://wordpress.org/plugins/transients-manager/

    Best regards,
    Rikard

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