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  • October 26, 2019 at 11:02 am #1151329
    minogig

    Good morning.
    This morning I have a problem with the enfold theme token installed on a site.
    Even if I try to generate a new token the system gives me an error.
    What could it be?
    Thanks to all in advance

    October 26, 2019 at 10:34 pm #1151414
    Mike

    Hey minogig,
    I see that you are using Enfold v4.5, there was an error with this version, please update via ftp to the latest version.
    The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

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