Problem with embedded audio files after update - Support | Kriesi.at

Viewing 15 posts - 1 through 15 (of 15 total)

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Posts
April 24, 2014 at 5:56 pm #255646

jkielty
Participant

Hi,

The audio files are not displaying the same way they did before I updated the theme. Here is a page:
http://balancefinancialeducation.com/podcasts-in-crisis/

Thanks,
Julie

April 24, 2014 at 9:41 pm #255817

Josue
Inactive Moderator

Hi Julie!

Do you have a screenshot of how they were displaying before? here’s how i see it:

Cheers!
Josue

April 24, 2014 at 10:05 pm #255836

jkielty
Participant

Its the second audio listed after Identity theft that you can see does not look the same. How do I attach a screenshot?

April 24, 2014 at 10:12 pm #255846

Josue
Inactive Moderator

Hi!

It seems to be an isolated case, have you tried re-uploading that audio file?

Regards,
Josue

April 24, 2014 at 10:14 pm #255850

jkielty
Participant

Yes and the other new audio files I make are also showing up this way.

April 24, 2014 at 10:16 pm #255853

Josue
Inactive Moderator

Hello,

Have you tried disabling all third-party plugins to see if it gets fixed?

Regards,
Josue

April 28, 2014 at 6:17 pm #257195

jkielty
Participant

Yes I am still having this problem. Any new audio I put in will not display properly. I did deactiveate 3rd party plugins.

Thanks,
Julie

April 29, 2014 at 3:37 am #257443

Josue
Inactive Moderator

Hi,

Can you create an administrator account and post it here as a private reply?

Regards,
Josue

April 29, 2014 at 4:58 pm #257724

jkielty
Participant

This reply has been marked as private.

April 29, 2014 at 7:46 pm #257829

Josue
Inactive Moderator

Hey!

I was able to embed an audio file without issues here:
http://balancefinancialeducation.com/test/

Make sure you are using the [audio] shortcode:
http://codex.wordpress.org/Audio_Shortcode

Regards,
Josue

April 29, 2014 at 8:13 pm #257846

jkielty
Participant

This reply has been marked as private.

April 29, 2014 at 8:16 pm #257849

Josue
Inactive Moderator

Hey!

See it now:
http://balancefinancialeducation.com/podcasts-seniors/
http://balancefinancialeducation.com/wp-admin/post.php?post=6308&action=edit

Cheers!
Josue

April 29, 2014 at 8:21 pm #257852

jkielty
Participant

This reply has been marked as private.

April 29, 2014 at 8:38 pm #257861

Josue
Inactive Moderator

Hi Julie!

Yes, i see the bug now (it happened on my install too), i’m not sure if it’s WordPress or Enfold but i found a workaround:
http://balancefinancialeducation.com/podcasts-seniors/

The solution is to disable the visual editor, this way the audio element doesn’t get messed when you try to add/edit the text.

Best regards,
Josue

April 29, 2014 at 9:03 pm #257875

jkielty
Participant

Ok thanks
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