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May 24, 2017 at 9:47 am #798798
Hi
I have a problem with the Enfold editor, it show the loading symbol in pages, but never finishes. I did not make the site, but been called to debug it.
I send you the logins in private content part, if you can have a look it would be nice.
The inspector tells me there is a problem with JS:
Uncaught Error: cannot call methods on sortable prior to initialization; attempted to call method ‘toArray’
at Function.error (http://www.cepuspp-enfant-ado.ch/test/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.7.5:2:1814)
at HTMLDivElement.<anonymous> (http://www.cepuspp-enfant-ado.ch/test/wp-admin/load-scripts.php?c=1&load%5B…uery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable&ver=4.7.5:22:2115)
at Function.each (http://www.cepuspp-enfant-ado.ch/test/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.7.5:2:2881)
at a.fn.init.each (http://www.cepuspp-enfant-ado.ch/test/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.7.5:2:846)
at a.fn.init.a.fn.(anonymous function) [as sortable] (http://www.cepuspp-enfant-ado.ch/test/wp-admin/load-scripts.php?c=1&load%5B…uery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable&ver=4.7.5:22:1857)
at HTMLDivElement.<anonymous> (http://www.cepuspp-enfant-ado.ch/test/wp-admin/js/postbox.min.js?ver=4.7.5:1:3165)
at Function.each (http://www.cepuspp-enfant-ado.ch/test/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.7.5:2:2881)
at a.fn.init.each (http://www.cepuspp-enfant-ado.ch/test/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.7.5:2:846)
at Object.save_order (http://www.cepuspp-enfant-ado.ch/test/wp-admin/js/postbox.min.js?ver=4.7.5:1:3103)
at $.AviaBuilder.place_top (http://www.cepuspp-enfant-ado.ch/test/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/js/avia-builder.js?ver=0.8:132:34)May 25, 2017 at 6:33 pm #799705Hey nordtheme,
There are two errors of different nature. Which php are you running? And were there any security changes on the server?
Best regards,
VictoriaMay 29, 2017 at 9:20 am #800970hi Victoria,
the server is using PHP 5.6.23.
I don’t know for security changes, cause as I told you I did not develop the website and have just been called to debug it.
I can’t send a file here, but if you give me an email, I’ll send you the full phpinfo();thanks
May 29, 2017 at 11:32 am #800998Hi!
You are currently using an older version of the theme. Please update Enfold to the latest version 4.0.7 – http://kriesi.at/documentation/enfold/updating-your-theme-files/ and flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh
Cheers!
YigitMay 29, 2017 at 4:07 pm #801130thanks, problem solved
weird it didn’t tell me an update was necessary
May 29, 2017 at 4:47 pm #801142Hi,
Glad that it’s fixed. Thanks for using Enfold :)
Best regards,
Nikko -
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