Tagged: 

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #852513

    Hello.
    We have problem with captions. Please have a look on this little screen capture video. If caption is already on page, old caption is not visible in image edit panel, and when new caption is typed, old caption is moving down. Images are inside text block.

    [video src="https://www.dropbox.com/s/jf6ub1q7ds90652/enfold_caption.flv" /]

    Thank you
    Best regards
    Maciej

    #852990

    Hey Maciej,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #853032

    Hello Rikard,
    Sure. But be careful, this is live site.

    Thank you.

    #854032

    Hi,

    You have a shortcode around the images from what I can see
    That shortcode, if you do not edit there, it does not replace the caption. So instead of edit the image, edit the shortcode text of the caption and that will fix the issue for you.

    Best regards,
    Basilis

    #854039

    Yes, but that shortcode is comming form caption itself (when first caption is added). Then when caption is edited second time that is happening.

    #855160

    Hi,

    We’ll report the issue to Kriesi. For now, please edit the caption manually.

    Best regards,
    Ismael

    #860191

    Hi,

    Thank you for using our theme and reporting this bug.

    I made a fix for that for the next update.

    Meanwhile you have to update file enfold\config-templatebuilder\avia-template-builder\assets\js\avia-modal.js. Please replace the complete content of this file with the RAW paste content of

    https://pastebin.com/V8ckB4aC

    This link is valid for one week. Make sure to make a copy of the original file to have a fallback and that you are using Enfold 4.1.2.
    Do not forget to clear browser and server cache after the update.

    If you have problem we can do the update for you, please give us FTP access to your server.

    Let us know, if this solves your problem.

    Sorry for the inconvenience.

    Best regards,
    Günter

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.