Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 4, 2020 at 2:04 pm #1170227
    classicalarts

    Hello,

    I added a contact form 7 to my page.

    I made a text block and inserted the shortcode of the contact form there.

    The contact form then was displayed on the website.

    However: when I click in the first text field (for example name), the whole page refreshes automatically.

    I used both the “normal” code provived in contact form 7 and a <div class=”avia_ajax_form”> code, which someone posted in the Enfold-forum.

    What am I doing wrong?

    January 4, 2020 at 8:10 pm #1170335
    Victoria

    Hey classicalarts,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 4, 2020 at 8:23 pm #1170341
    classicalarts

    Hi
    i provide it at the bottom.

    It is on the front page.
    I used both the normal contact form provided in the Enfold theme and the Contact Form 7.
    At both of them the error occurs.

    January 5, 2020 at 12:31 am #1170391
    Jordan Shannon

    Hi,

    I see the login, but please provide a link to the site/page in question also.

    Best regards,
    Jordan Shannon

    January 5, 2020 at 1:38 pm #1170436
    classicalarts

    Hi Jordan,

    it’s at the bottom of the front page.

    Home

    Kind regards

    January 6, 2020 at 11:15 am #1170657
    Ismael

    Hi,

    Thank you for the info.

    Did you apply a custom link to the column? Remove the custom link to keep the site from refreshing when someone interact with the contact form.

    Best regards,
    Ismael

    January 6, 2020 at 12:04 pm #1170666
    classicalarts

    Hi!

    Thanks,
    this was the problem.

    Now it’s working fine again.

    Thanks for the help!

    January 7, 2020 at 1:13 am #1170870
    Ismael

    Hi,

    Awesome! Glad we could help. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

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