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  • January 13, 2015 at 5:22 pm #378924
    jdrakeproductions

    hey guys
    having an issue with contact form not formatting correctly on page. any ideas?

    http://www.fbcweekday.org/?page_id=52

    January 13, 2015 at 5:28 pm #378931
    Yigit

    Hi jdrakeproductions!

    Please try placing your Contact form inside a 1/1 column element.

    Regards,
    Yigit

    January 13, 2015 at 7:28 pm #379043
    jdrakeproductions

    hey yigit
    that did not solve the issue. anything else?

    January 13, 2015 at 7:30 pm #379044
    Yigit

    Hey!

    Have you tried de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    January 13, 2015 at 7:38 pm #379058
    jdrakeproductions

    i didn’t have any plugins activated, but I went ahead and deleted all of them and it still isn’t working.

    January 13, 2015 at 7:39 pm #379061
    Yigit

    Hi!

    Do you mind creating a temporary admin login and posting it here privately so we can look into it?

    Cheers!
    Yigit

    January 13, 2015 at 7:42 pm #379064
    jdrakeproductions
    This reply has been marked as private.
    January 13, 2015 at 7:49 pm #379074
    Yigit

    Hi!

    Please review your website now. I have saved your page template and re-loaded it and it worked fine.

    Cheers!
    Yigit

    January 13, 2015 at 9:31 pm #379127
    jdrakeproductions

    that looks perfect thanks so much for your help!

    January 13, 2015 at 10:02 pm #379136
    Windsong

    I’m also having difficulty with the contact form. Initially neither the title/text block nor the contact form would show up. I have now placed the contact form into a 1/1 column element, and deactivated all plugins. Now the title/text block is showing up, but the contact form is still MIA. Any suggestions?

    I’m also trying to figure out how to add a newsletter sign-up form to my site, but I don’t see any templates in the content elements that would accomplish this. I’ve tried several plugins but haven’t had any luck finding one that (a) I like and/or (b) shows up when I update & view the page.

    January 15, 2015 at 5:19 pm #380132
    Elliott

    Hi!


    @Windsong    , You most likely need to update the theme. See here for updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.

    Best regards,
    Elliott

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