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AuthorPosts
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June 15, 2016 at 8:21 am #648467
Hi,
I am facing 2 issue with my website. These happens with some other users. I tried the solutions provided on the other threads but still could not get my website fixed.
1. Comment Not Showing
– I tried changing one of my post(http://strategistshub.com/FOSRe) to the default editor however the comment section still do not appear.
– I have set to allow discussion from the default wordpress setting.
– I tried deleting all the enfold files and reupload them but it did not work.2. Could not upload image
– The images can’t be uploaded. Previously it was ok and then out of the sudden it can’t.
– Tried using Media Library, Post uploader all failed.
– Shows HTTP Error.
– Someone mention there is a trick and when I tried it, it works. They mention changing the theme to default theme from wordpress allow user to upload images. I tried and the uploading of images works fine.For both Issue I tried clearing the cache numerous times however it does not change anything.
June 17, 2016 at 5:57 am #649572Hey Zheng Yu,
Thank you for using Enfold.
1.) The user is not an admin. Please give us full admin rights so that we can check the settings. For the meantime, try to deactivate the plugins one at a time.
2.) Is it working if you switch to a default theme?
Best regards,
IsmaelJune 17, 2016 at 6:26 am #649586Hi Apologise on the user account. I have change it to admin access.
I tried changing the theme but it still do not work. Will try on disabling the plugin one at a time.
June 17, 2016 at 6:34 am #649594Hi!
for 1., you have the comments disabled from the setting.
You need to active and it will work backfor 2. that is an issue with your web hosting provider, it seems that your web space is full, you need to handle it from there.
Let us know if we can do anything else, related to our theme
Best regards,
BasilisJune 17, 2016 at 6:58 am #649612Hi Basilis,
1) I have check the option “Allow people to post comments on new articles” under Settings>Discussion. Is there any other option which I need to check?
2) I have just checked with my cpanel. Dont think there are not enough space with my server.
June 17, 2016 at 7:10 am #649618Hi Ismael,
I disable all plugin but the comments section still don’t appear.
June 17, 2016 at 7:11 am #649619Hey!
Please check here
http://strategistshub.com/wp-admin/upload.phpI loaded an image into your site, the first one is mine
Regards,
BasilisJune 17, 2016 at 7:30 am #649624Hi Basilis,
The image seem to be able to upload after I disable all the plugin. I think it could be a plugin which is causing the issue.
June 17, 2016 at 8:49 am #649654Hi all,
I tested uploading a few type of images.
1) 4KB png successful
2) 103KB jpg successful
3) 202KB jpg unsuccessful
4) 212KB png successful
5) 336KB jpg unsuccessful
6) 385KB jpg unsuccessfulAre you all able to identify what could be the reason why certain files are able to upload?
June 17, 2016 at 3:58 pm #649850I manage to get the image upload issue fix by entering the following code in the functions.php file
add_filter( 'wp_image_editors', 'change_graphic_lib' ); function change_graphic_lib($array) { return array( 'WP_Image_Editor_GD', 'WP_Image_Editor_Imagick' ); }
Still got no clue on the comment issue.
- This reply was modified 8 years, 5 months ago by hzy17079.
June 19, 2016 at 7:09 am #650354Hi,
I manage to get the Comment issue fixed. Seem like the post have to be re-update or publish for it to be able to show. Didn’t manage to exactly identify how I achieve it.
I have another issue, how do I move the featured image above below the Title and the Author, Comment, Date section.
I tried the recommendation on this post https://kriesi.at/support/topic/post-title-above-featured-image/. It works on the main post itself but it did not work on the all blog post page. http://strategistshub.com/articles/
June 21, 2016 at 1:00 am #651154Hi,
please open a different ticket for a different question, otherwise it gets very confusing for us moderators and for other people who are trying to find help in this forum.
I think you would need to customize the file single.php.
Best regards,
Andy -
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