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  • #1399010

    Hello,
    we have a problem with closing p-tags </p>, which don’t have an opening <p>. It is noticeable when an element, e.g. icon or text block, is placed in a layout element.
    Often the ALB, mainly text blocks, is not displayed correctly.

    Kind regards, Sandra

    #1399116

    Hi patriziahucho,

    I have checked it, however, we might need to try to disable some if not all plugins temporarily so we can try to debug the issue further.
    Can you setup a staging site for us? it’s basically just a duplicate of your live site and placed on a subdomain where we can try to debug without affecting your live site, some hosting provider offer an option to create a staging site via cpanel, but your webhost does not have it on your Cpanel then you can use a plugin, please check this tutorial: https://wpengine.com/resources/what-is-a-staging-site-why-have-one/#How_to_Create_a_Staging_Site_for_WordPress

    Best regards,
    Nikko

    #1399379

    Hi Nikko,

    I am sending you a login for a second installation in private content.

    Best regards

    #1399398

    Hi patriziahucho,

    Thanks for giving us admin access.
    It seems that this is a bug on our theme and I was able to reproduce the same bug on my new install, I will be reporting this issue to our devs.
    I have disabled all the plugins and switched the theme to the parent theme (Enfold 5.4.1) for now, please don’t remove the admin credentials so our devs can inspect your site further.

    Best regards,
    Nikko

    #1399745

    Hi patriziahucho,

    Thank you for your patience, our devs have further investigated the issue but unfortunately, we’re not able to find a way to fix the issue at the moment.
    That being said, the workaround we could suggest would be to put elements inside the layout elements like 1/1 column, color section, etc.

    Best regards,
    Nikko

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