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  • #599096

    The matter is the following
    I fit all the site, and at the end I realised that I was not working with child theme. So I decided to fit it following the instructions of the documentation, but something was wrong, and now the child theme does not work properly, but I do not how to work it out.

    I give you all my data in private area, and if you need disable some plugins or working with css, you can do it.

    Thanks.
    Almudena.

    #600285

    Hi hector1069!

    Thank you for using Enfold.

    What are the specific issues that you encounter? Did you export the parent theme options?

    Best regards,
    Ismael

    #600289

    Hi Ismael!
    The point is that image are out, the tittle of the diferents sections have desappear (or they are in green when in parent theme are in black), all the animation are out, the header have also desappear, and when I try to edit any page there are no edit option on the top…
    But If I change to the parent theme everything come back fine…

    What I did was just to set up the child theme, activate it, and import the parent options from the panel of the theme. So the options are imported, but the rest of the things are not working…

    Best regards,
    Almudena

    #601227

    Hey!

    Thank you for coming back.

    I checked your site and see the problems.

    I tried to connect with ftp, but could not recieve content.

    Can you try to remove footer.php from the child theme – maybe there is an error in this file causing the problem.

    Try to update to the latest version of Enfold.

    Best regards,
    Günter

    #601237

    Hey Gunter!!

    I have remove the footer and the most of the problem have fit and I have update the theme, but there is already a problem with the General options, becasuse I import the preferences from the parent theme, but they are not paint on the screen.

    For example, The header should have paint in black and the letter should appear on green, but it does not appear as this.

    Best regards.

    Almudena.

    #601690

    Hi,

    I toggled one of your settings and saved and it’s showing up like expected now.

    Thanks,
    Rikard

    #602453

    Thanks Rikard,
    Now everythings is working well.

    Thank you.

    Almudena.

    #603616

    Hey!

    Glad we could help you. Enjoy the theme and feel free to come back with further questions and/or problems you have. Simply open a new thread.

    Best regards,
    Günter

Viewing 8 posts - 1 through 8 (of 8 total)
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