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  • May 7, 2019 at 3:30 pm #1098101
    felixl

    Hello,

    i run Enfold on 4.5.6 with WordPress 5.1.1 and have Problems with the Avia Layout Architect at “Text-Block”.
    Only at Text Block Section the following:
    either in “Visual”- or in the “Text”-Mode i can see the Text – it´s just a blank white Edit-Site.
    And if i click on “update” – the Standard Text disappears…

    The Rest is running fine. I can replace the Pictures, also if i use “Special Heading Section” for e.g. h1.

    I had the Problem in 2018 already, an Update fixed the Bug.
    But now i´m up to date…

    Would be great, if you could help.

    Thanks a lot,
    felixl

    May 8, 2019 at 6:16 am #1098302
    Rikard

    Hey felixl,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    May 8, 2019 at 2:46 pm #1098472
    felixl
    This reply has been marked as private.
    May 8, 2019 at 4:06 pm #1098494
    LFK

    Same issue here

    May 9, 2019 at 12:15 pm #1098890
    Rikard

    Hi felixl,

    Thanks for that, you are getting some error messages when editing a page with the Layout Builder. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    May 9, 2019 at 12:15 pm #1098891
    Rikard

    Hi LFK,

    Please open a new thread and include admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

    May 9, 2019 at 3:39 pm #1098956
    felixl

    Hello Rikard,

    so, i have now disabled all plugins.
    also switch from child theme to normal version enfold.
    same problem.
    really strange…
    any suggestions?

    thanks a lot,
    felixl

    May 10, 2019 at 1:14 pm #1099264
    Rikard

    Hi,

    Thanks for the update. You are getting 404 errors on the two files in private, that is likely why you are having this problem. Could you check that the files are actually there, or try to re-install WordPress to see if that helps?

    Best regards,
    Rikard

    May 10, 2019 at 5:45 pm #1099348
    felixl

    Hello Rikard,

    great! Now it´s working.
    Wow, the both Folders were missing.

    Thank you very much for your help an a great weekend,
    felixl

    May 10, 2019 at 5:49 pm #1099355
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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