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Viewing 13 posts - 1 through 13 (of 13 total)
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  • March 15, 2018 at 10:20 am #927182
    studioginkgo

    Hi there,
    I have a problem with my anchors.
    On the one-page website, all is ok.
    But I have a portfolio that opens items on new pages.
    Try to open a single portfolio page and then click on Présentation or Contact.
    You’ll see there is a bug.
    Can you help me please ?
    Thanks in advance.
    Nicolas

    March 15, 2018 at 11:15 am #927209
    Mike

    Hey Nicolas,
    Please try changing your menu url’s to the full path such as:

    http://Your-Domain.ch/#contact

    Best regards,
    Mike

    March 15, 2018 at 11:21 am #927211
    studioginkgo

    Hello Mike,
    Thanks for your answer but it still doesn’t work.
    It goes back on the Home but not at the right place, I have to scroll down to reach the good section.
    Any idea ?

    March 15, 2018 at 1:54 pm #927319
    Vinay

    Hi,

    I checked your site and both the links work fine for me on chrome browser. If you are still facing any issue please let us which browser and device you are facing this issue on?

    Best regards,
    Vinay

    March 15, 2018 at 2:49 pm #927352
    studioginkgo

    Hi,

    It works fine when you navigate on the main page (Galerie / Présentation / Contact).
    But this main menu doesn’t work when you’re on a portfolio single page.
    Try to open the 1st portfolio item.
    Then click on “Présentation”, you’ll be back on the main page and have on the 1st line the portfiolio items 57-60.
    It should be PRESENTATION at the top.
    Try the same and click on Contact, it will be the same but with items 69-72.
    I always have to scroll down to reach the section I want.
    I tested it on Firefox, Chrome and Edge, it doesn’t work (exactly the same result).

    March 15, 2018 at 4:08 pm #927426
    studioginkgo

    Never mind I have found another “solution”.
    On portfolio single pages, I’ll display another main menu (plugin Zen Menu Logic) with only one link: Back to Gallery.
    If you have the solution for the initial problem, don’t hesitate to answer here ;)

    Thanks

    March 15, 2018 at 7:07 pm #927593
    Vinay

    Hi,

    Please try adding another menu using the conditional logic plugin.

    If you still have any issue we are happy to help :) Please feel free to get back to us with more clarification and how we can reproduce the issue.

    Best regards,
    Vinay

    March 15, 2018 at 7:36 pm #927612
    studioginkgo
    This reply has been marked as private.
    March 18, 2018 at 5:37 am #928603
    Ismael

    Hi,

    I was taken to the contact section after entering the url manually. What is your browser?

    Best regards,
    Ismael

    March 19, 2018 at 11:04 am #928989
    studioginkgo

    Hi,
    I have this bug with Firefox, Chrome and Edge.
    I enter manually https://www.my-website.ch/#contact and on the 1st line I see portolio items 69-72.
    So I have to scrool down until I reach the Contact section.
    Best regards

    March 19, 2018 at 1:00 pm #929033
    Mike

    Hi,
    I believe that your link is landing on the anchor correctly, but the portfolio grid is loading afterwards and pushes the page down, either because of the lazy load animation or the number of items / images loading or both.
    Please see this explanation
    So the solution is to set a min-height for the portfolio grid element.
    Try this code in the General Styling > Quick CSS field:

    #top.home #av_section_1 {min-height: 10206.4px !important; }

    please clear your browser cache and check.

    Best regards,
    Mike

    March 19, 2018 at 3:31 pm #929095
    studioginkgo

    Hi Mike,

    Thanks a lot !
    Really interesting link and your solution is working !

    Have a nice day

    Best regards,
    Nicolas

    March 20, 2018 at 2:16 am #929460
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

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