in facing problem with editing and adding new pages in wp ! the other is working, i did what been given to other Clint but still same problem . I need your help in this ?
regards
Hey Hamad,
Thanks for reaching out to us!
Could you also please provide login details to your site in the private data section. This will allow us to have a closer look at the issue.
Best regards,
Jordan
same here.
i can edit my blogposts, but no pages.
i tried to disable the plugins, refresh my browser cache, update the theme-files.
hope you can help me.
greets,
Phil
Hi Jordan,
i fixed the problem by down the WordPress update from 4.6 to 4.5 .
greets,
Hamad
Hi Hamad,
Thats my guess: Version 4.6 is the reason.
can you tell me how to downgrade my WordPress-Installation?
Phil
my host provider down the update for me. try to contact them through live chat.
regards
Hi,
Please try the suggestions here if you are having problems with the builder not loading properly: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/
Thanks,
Rikard
Hi Rikard,
i tried. but it wont work.
Hi Phil,
I tried adding a text element to the page in private and it works fine, could you try to explain your problem a bit further please?
Best regards,
Rikard
Hi Rikard,
that’s tricky. :-o
You are right. I can edit a page, with the login i generated for you. With my personal Admin-Login the Avia-Editor won’t load.
That’s confusing – What’s the difference?
Hi Phil,
I’ve heard about that problem before but we are not sure what is causing it unfortunately, did you try clearing all browser cache/cookies to see if that helps? If not then maybe a different browser/machine? If that is not the case I would try to delete your current account and create a new one, could you try that please?
Thanks,
Rikard