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AuthorPosts
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September 6, 2016 at 9:52 pm #682854
in facing problem with editing and adding new pages in wp ! the other is working, i did what been given to other Clint but still same problem . I need your help in this ?
regards
September 6, 2016 at 10:27 pm #682869Hey Hamad,
Thanks for reaching out to us!
Could you also please provide login details to your site in the private data section. This will allow us to have a closer look at the issue.
Best regards,
JordanSeptember 6, 2016 at 10:58 pm #682880same here.
i can edit my blogposts, but no pages.i tried to disable the plugins, refresh my browser cache, update the theme-files.
hope you can help me.
greets,
PhilSeptember 6, 2016 at 11:02 pm #682881Hi Jordan,
i fixed the problem by down the WordPress update from 4.6 to 4.5 .
greets,
Hamad
September 6, 2016 at 11:12 pm #682887Hi Hamad,
Thats my guess: Version 4.6 is the reason.
can you tell me how to downgrade my WordPress-Installation?Phil
September 6, 2016 at 11:15 pm #682888my host provider down the update for me. try to contact them through live chat.
regards
September 8, 2016 at 5:43 am #683483Hi,
Please try the suggestions here if you are having problems with the builder not loading properly: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/
Thanks,
RikardSeptember 8, 2016 at 7:15 am #683521Hi Rikard,
i tried. but it wont work.September 9, 2016 at 6:16 am #684001Hi Phil,
I tried adding a text element to the page in private and it works fine, could you try to explain your problem a bit further please?
Best regards,
RikardSeptember 9, 2016 at 3:53 pm #684224Hi Rikard,
that’s tricky. :-o
You are right. I can edit a page, with the login i generated for you. With my personal Admin-Login the Avia-Editor won’t load.
That’s confusing – What’s the difference?September 11, 2016 at 7:13 am #684669Hi Phil,
I’ve heard about that problem before but we are not sure what is causing it unfortunately, did you try clearing all browser cache/cookies to see if that helps? If not then maybe a different browser/machine? If that is not the case I would try to delete your current account and create a new one, could you try that please?
Thanks,
Rikard -
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