Viewing 11 posts - 1 through 11 (of 11 total)
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  • #682854

    in facing problem with editing and adding new pages in wp ! the other is working, i did what been given to other Clint but still same problem . I need your help in this ?

    regards

    #682869

    Hey Hamad,

    Thanks for reaching out to us!

    Could you also please provide login details to your site in the private data section. This will allow us to have a closer look at the issue.

    Best regards,
    Jordan

    #682880

    same here.
    i can edit my blogposts, but no pages.

    i tried to disable the plugins, refresh my browser cache, update the theme-files.

    hope you can help me.

    greets,
    Phil

    #682881

    Hi Jordan,

    i fixed the problem by down the WordPress update from 4.6 to 4.5 .

    greets,

    Hamad

    #682887

    Hi Hamad,

    Thats my guess: Version 4.6 is the reason.
    can you tell me how to downgrade my WordPress-Installation?

    Phil

    #682888

    my host provider down the update for me. try to contact them through live chat.

    regards

    #683483

    Hi,

    Please try the suggestions here if you are having problems with the builder not loading properly: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

    Thanks,
    Rikard

    #683521

    Hi Rikard,
    i tried. but it wont work.

    #684001

    Hi Phil,

    I tried adding a text element to the page in private and it works fine, could you try to explain your problem a bit further please?

    Best regards,
    Rikard

    #684224

    Hi Rikard,

    that’s tricky. :-o

    You are right. I can edit a page, with the login i generated for you. With my personal Admin-Login the Avia-Editor won’t load.
    That’s confusing – What’s the difference?

    #684669

    Hi Phil,

    I’ve heard about that problem before but we are not sure what is causing it unfortunately, did you try clearing all browser cache/cookies to see if that helps? If not then maybe a different browser/machine? If that is not the case I would try to delete your current account and create a new one, could you try that please?

    Thanks,
    Rikard

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