Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 24, 2016 at 3:06 pm #637507
    Global_Design_Partner_2016

    Could you please help look into the following:

    On my webpage (english page) http://globaldesignpartner.com/?page_id=41 the library upload as it should
    But at the identical pare (danish page) http://globaldesignpartner.com/?page_id=459&lang=da the library will not uploade.

    I have uploaded last version of enfold.

    Could you tell me what to do to fix it ?

    Thank you

    Best regards
    Jan

    May 24, 2016 at 3:50 pm #637552
    Jordan

    Hey Global_Design_Partner_2016,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :) If you need further assistance, could you please provide a link and login details to your back end, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    May 24, 2016 at 4:34 pm #637595
    Global_Design_Partner_2016

    Dear Jordan

    I am not able to login as usual as also this is creating problems
    Normally when use the login I use the login in the top bar. This is not working anymore so no I am not able even to login on my site.

    Login

    Best regards
    Jan

    May 24, 2016 at 4:39 pm #637605
    Yigit

    Hi,

    Please go to – http://globaldesignpartner.com/wp-admin

    Best regards,
    Yigit

    May 24, 2016 at 4:43 pm #637607
    Global_Design_Partner_2016

    Dear Jordan

    I managed to get inside again. Please find access to the website in private content. I have tried to follow you description but could not get it working again. Could you try to help.

    Thanks
    Jan

    May 24, 2016 at 4:45 pm #637610
    Yigit

    Hi!

    Login credentials are not working for me. Can you please check them once again?

    Best regards,
    Yigit

    May 24, 2016 at 4:49 pm #637611
    Global_Design_Partner_2016

    Hi
    I made a new update.
    please try this

    May 24, 2016 at 4:52 pm #637613
    Yigit

    Hi!

    Please go to WPML > Media Translation and duplicate your media files for both languages. There are 207 media items in English version and 75 items in Danish

    Best regards,
    Yigit

    May 24, 2016 at 4:56 pm #637619
    Global_Design_Partner_2016

    Thank you Yigit – all is fine now :-)

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Problem with activating library’ is closed to new replies.