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  • #679175

    I can not work with the theme, encounter problems with the advanced layout builder editor. I imported a demo to study the topics and when I open any page to edit the template editor disappears and the home page looks like a frame. I do not understand if it is a problem of the them or the installation of wordpress. Do you helpme? thanks!

    #679744

    Hey clodgc,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    #680536

    Hollo Jordan,
    I send you the required information.
    thanks!

    #681153

    Hi,

    Thanks for the login details, please try following the suggestions listed here: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

    Best regards,
    Rikard

    #682753

    Hi,
    I have done all the steps suggested but unfortunately the problem persists. I need your help please! :(
    Thanks!
    cla

    • This reply was modified 8 years, 2 months ago by clodgc.
    #684288

    Hi,
    I can not find the problem, could you look at something, you have any suggestions, please!
    cla

    #684350

    Hey!

    Can you please ask your hosting provider to increase your php memory limit to 256M and let us know if that will solve your issue?

    Thanks a lot

    Cheers!
    Basilis

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