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Posts
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I am having issues uploading demo imports.
Some simply do not import others have following error message:
Warning: file_get_contents(/var/sites/l/leadprovider.co.uk/public_html//wp-content/themes/enfold%20FEB%2018/config-templatebuilder/avia-shortcodes/icon/icon.css): failed to open stream: No such file or directory in /var/sites/l/leadprovider.co.uk/public_html/wp-content/themes/enfold FEB 18/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 238
I have tried, deleting wordpress and tried latest version of enfold theme.
Please help!
And this is the error message when import of theme does not work (ENFOLD 2017)
Version 4.9.4
Importing didnt work!
You might want to try reloading the page and then try again
(The script returned the following message:Failed to import Media “”
Failed to import Media “”
Failed to import Media “Advanced Visual Layout Editor”
Failed to import Media “Easy to use for Beginners and Pros, Young and Old”
Failed to import Media “Responsive Design”
Failed to import Media “24/7 Support”
Failed to import Media “Powerful Theme Options”
Failed to import Media “Regular Updates”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
Failed to import Media “”
)Hi,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Can I ask what webhost you are using? I have seen that some godaddy hosting has a similar issue and we assisted with a manual install. I would recommend removing your “wplocker.com” plugin, these are really not safe to use and you should probably delete the WordPress install all together and start over.Best regards,
MikeHi,
@onedesignprint Please see screenshot in Private Content area.
@Sommervogel Please open a new thread so we can assist, we may want communicate in the Private Content area, but as this is not your thread you will not see what we write, nor will your info be private. Thanks for your patience and understanding.
Is your webhost Strato? If so we will need to do a manual install.Best regards,
MikeHi,
Yes, I would recommend a new install of WordPress.
ask your host to update your PHP to version 7 but not v7.2 Your other PHP setting were good.
If this doesn’t help, then tell us which demo you would like and we can help with a manual install.
Will you be able to use PHPmyAdmin to update the database, and ftp to add the files?
If you want our help with that we will need WordPress and cPanel logins.Best regards,
MikeHey,
thank you for your fast reply! I updated the PHP version to 7 and installed WordPress once more.
But that did not help. I am able to install the demo content with FileZilla but I don’t know where and in which file.
The login for WordPress is in the private data. If you need the other login I will try to find it…Best regards
NicoleI don’t have any demos in my site and am also seeing a large number of error logs the past few days since updating with his message
“/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/numbers/numbers.js): failed to open stream: No such file or directory in /nas/content/live/bigboytravel/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 238, referer: http://www.bigboytravel.com/”
am also seeing errors for the same line with
/avia-shortcodes/portfolio/portfolio.js & css
/table.css & js
/numbers.js & css
/icon.css & js
/buttons.css & js
/portfolio.js & css
/hr.js & css
/config-templatebuilder/avia-template-builder/php/asset-manager.class.phpJon
I can’t import the church demo or any other demo. I was asked to download and activate the events calendar plugin before I could import the church demo but this is error message I get when I try to activate the theme ”
I have a similar problem. I tried importing the church demo but was asked to download and activate the events calender plugin. I was successful in installing it but whenever I try to activate it, I get this
”Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.” Please help fix it.”
Hi,
@millertimesites I would be more interested in learning the origin of your errors, such as if this begain after updating to v4.2.4 and if so how you updated. Please open a new thread so we can assist, we may want communicate in the Private Content area, but as this is not your thread you will not see what we write, nor will your info be private. Thanks for your patience and understanding.Best regards,
MikeHi,
@wukuadad Are you using the Pro version? Which host are you using? Please open a new thread so we can assist, we may want communicate in the Private Content area, but as this is not your thread you will not see what we write, nor will your info be private. Thanks for your patience and understanding.Best regards,
MikeHi Mike
All working fine now, thanks for all your help.
I have tried the same on another wordpress install, have exactly the same issues.
Is there a fix for this or will we have to do the same again as per your suggestion on February 22, 2018 at 3:00 pm
Thanks
odpHi,
Is this one also on the TSO host?
I would ask your host if there is any security that can be temporary turned off, or something like PHP Boost.
The Strato webhost has a similar issue with the demos, and their team believes that the PHP Boost option maybe the cause for the errors, but I still can’t verify.
Perhaps your host has something similar?This is their help article to Disable the PHP Boost Look near the bottom of the page for “Enable PHP Boost” and do the opposite.
Otherwise we could manually install again.
Best regards,
MikeHi,
For the button and pricing table styling, I think I recognize this issue, please try updateing the theme manually via FTP. But please delete the theme folder (enfold) completely and then upload the new theme folder. Please don’t try to overwrite the theme folder with new files.Best regards,
MikeHi,
Yes you would do this on FTP or cPanel file manager, from your error messages earlier it looks like your folder structure was:/public_html/wp-content/themes/enfold FEB 18/if that is still true you will need to ensure you keep the same folder structure when you replace it. Your settings are stored in the database, and your images are stored in a different folder so you won’t be touching them.
I tried to login to your cPanel to check but couldn’t, if you would like me to assist please include new login details.Best regards,
MikeHi,
Ok, I will do it right now, please logout for now. I see /enfold FEB 18/ is v4.2.1 and /enfold/ is v4.2.4, so I’m assuming you are using /enfold/
I’ll let you know when I’m done.Best regards,
MikeHi,
Ok, I renamed the folder to /enfold-delete/ and uploaded the new enfold, and it now works correctly.
I didn’t delete the folder because over ftp it takes a while, can you delete it? I would also recommend deleting /enfold FEB 18/ if you are not going to use it. The fastest way is to use the file manager in your cPanel.
Please clear your browser cache and check to confirm that all is working correctly.Best regards,
MikeHi Mike
Thats great all looks good now.
I think this site is cursed, so sure I will need your help in the future again!
Thanks again for all your help.
odp
Hi,
No :) it’s looking good!
We are always happy to assist, but shall we close this thread, as it’s getting long?
You can always open a new thread if you need more help.Best regards,
Mike
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