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  • December 18, 2020 at 4:08 pm #1268449
    stagecoachtc

    I’m trying to update Enfold and after getting the personal token from Envato, here is the output in the Enfold dashboard when I click “Update Now!”

    Update Available!
    A new Version (4.7.6.4) of your Enfold Theme is available! You are using Version 4.5.4.
    See what’s new in change log. Do you want to update?

    Update Now!
    Errors occured checking on 2020/12/18 14:02:
    Download Package URL: Errorcode 404 returned by Envato: Not Found:
    – description: The purchase you have requested is not downloadable at this time.:
    – Possible cause: your download limit might be exceeded – please try again later.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Following Envato package errors occured:
    Enfold – Request for Download URL failed.

    Please advise, thanks!

    December 18, 2020 at 10:27 pm #1268491
    Victoria

    Hey stagecoachtc,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    December 19, 2020 at 3:15 am #1268560
    stagecoachtc

    Here you go, Victoria!

    December 20, 2020 at 11:41 am #1268747
    Nikko

    Hi stagecoachtc,

    Thanks for giving us admin access.
    I have checked it and it seems to be working properly now (screenshot in private content).

    Best regards,
    Nikko

    December 21, 2020 at 4:46 pm #1269087
    stagecoachtc

    Hi, Nikko,

    When I go to update, I get an error that it cannot download the package from Envato.

    Please advise.

    Thank you.

    December 21, 2020 at 8:06 pm #1269130
    Victoria

    Hi stagecoachtc,

    I updated the theme for you, please check.

    Best regards,
    Victoria

    December 21, 2020 at 9:46 pm #1269176
    stagecoachtc

    Wonderful! Thanks, Victoria!

    December 22, 2020 at 2:35 am #1269201
    Nikko

    Hi stagecoachtc,

    We’re glad to hear that :)
    Thanks for using Enfold and have a Merry Christmas :D

    Best regards,
    Nikko

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  • The topic ‘Problem Updating Theme: "Download Package URL: Errorcode 404 returned by Envato"’ is closed to new replies.