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Viewing 11 posts - 1 through 11 (of 11 total)
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  • February 13, 2019 at 11:06 am #1066396
    cwirth

    Have a problem with the Enfold Update 4.5 -> see private Content

    Thanks for help

    Christian

    February 14, 2019 at 6:18 am #1066798
    Rikard

    Hallo cwirth,

    We can help you with updating your site, we need to verify that you have backups of your site in case something should go wrong though?

    Also, the FTP login details seems to not work, could you check and verify them please? The WordPress login details are ok.

    LG,
    Rikard

    February 14, 2019 at 1:06 pm #1066936
    cwirth

    Hello Rikard,

    I have just done a backup. See -> private content

    Christian

    February 14, 2019 at 1:07 pm #1066937
    cwirth

    The connection type is SSH2

    February 14, 2019 at 1:09 pm #1066938
    cwirth

    Should I give you the Webmin access?

    February 15, 2019 at 8:11 am #1067332
    Rikard

    Hi,

    Thanks for the update, though I still can’t connect. Is it a specific port maybe? It seems like the user/pass is not correct, please see private.

    Best regards,
    Rikard

    February 15, 2019 at 11:19 am #1067389
    cwirth

    Hello Rikard,

    please use the sftp protocol >> see private

    • This reply was modified 5 years, 9 months ago by cwirth.
    February 18, 2019 at 5:49 am #1068117
    Rikard

    Hi,

    Thanks for the update, I got in now. I can’t see any folders containing your WordPress installation though?

    Best regards,
    Rikard

    February 18, 2019 at 10:11 am #1068242
    cwirth

    Hi,
    see private

    • This reply was modified 5 years, 9 months ago by cwirth.
    February 18, 2019 at 11:55 am #1068286
    cwirth

    Hello Rikard,

    I have just been able to import the updates myself. Everything worked.

    The ticket can be closed. Everything works as it should.

    Thanks and Greetings

    Christian

    February 18, 2019 at 12:15 pm #1068300
    Victoria

    Hi Christian,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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