Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1397868
    Scherrer Oliver
    Guest

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occured accessing your purchases. Unable to check for updates.

    #1397870

    Hey,

    Please refer to this post: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and generate a new Personal Token.

    If inserting your Personal Token in Enfold theme options doesn’t work, please try using Envato Market plugin: https://www.envato.com/lp/market-plugin/

    Regards,
    Yigit

    #1397883

    thanks for this help but i have still this message on our Website

    Warning: Creating default object from empty value in /srv/www/vhosts/eslleysin.ch/httpdocs/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28

    http://www.eslleysin.ch

    #1397887

    Hi,

    It seems like you are still using Enfold 4.6.2. Have you received the update in WP dashboard and tried updating the theme?

    Regards,
    Yigit

    #1397889

    no.. i tryed to update my website wordpress but it dosent work…

    #1397901

    i have the Enfold Theme 4.6.2..

    #1397917

    Hi,

    Please create temporary admin logins and post them here privately so we can look into it.

    Best regards,
    Yigit

    #1397925
    This reply has been marked as private.
    #1397930

    Hi,

    I installed and activated the Envato Market plugin and inserted your Personal Token.

    If you are ready to update the theme, please go to Envato Market > Themes and update the theme.

    Best regards,
    Yigit

    #1397931

    wow.. thanks a lot.. perfect….
    best regards…

    #1397937

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/

    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Enjoy the rest of your day!

    Best regards,
    Yigit

Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘problem – Update’ is closed to new replies.