Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 11, 2019 at 11:51 am #1077280
    Planet-Cards

    Hello,
    When I create a page via the enfold child theme and want to publish it, it puts me this error message “Publication failed” and when I want to preview my page it puts this message “Update failed” so no page is not created.
    I have only askimet and woocommerce in extension and I have it disabled. I do not understand where the problem comes from can you please help me?

    March 11, 2019 at 12:48 pm #1077311
    Yigit

    Hey,

    Thanks for contacting us!

    I looked at the source code and your current active theme does not seem to be Enfold. Please contact authors of the theme :)

    Best regards,
    Yigit

    March 11, 2019 at 1:09 pm #1077318
    Planet-Cards

    Thank you for your answer but after verify the source code, the theme is that enfold :

    Debugging Info for Theme support:

    Theme: Enfold
    Version: 4.5.4
    Installed: enfold
    AviaFramework Version: 5.0
    AviaBuilder Version: 0.9.5
    aviaElementManager Version: 1.0.1
    – – – – – – – – – – –
    ChildTheme: Enfold Child
    ChildTheme Version: 1.0
    ChildTheme Installed: enfold

    ML:128-PU:16-PLA:0
    WP:5.1
    Compress: CSS:all theme files – JS:all theme files
    Updates: disabled
    PLAu:0

    March 12, 2019 at 8:03 am #1077700
    Rikard

    Hi,

    Thanks for the update. Did you select to use the Classic Editor in the main page of the theme options? If not then please try that out. If that doesn’t help then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

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