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  • #1077280

    Hello,
    When I create a page via the enfold child theme and want to publish it, it puts me this error message “Publication failed” and when I want to preview my page it puts this message “Update failed” so no page is not created.
    I have only askimet and woocommerce in extension and I have it disabled. I do not understand where the problem comes from can you please help me?

    #1077311

    Hey,

    Thanks for contacting us!

    I looked at the source code and your current active theme does not seem to be Enfold. Please contact authors of the theme :)

    Best regards,
    Yigit

    #1077318

    Thank you for your answer but after verify the source code, the theme is that enfold :

    Debugging Info for Theme support:

    Theme: Enfold
    Version: 4.5.4
    Installed: enfold
    AviaFramework Version: 5.0
    AviaBuilder Version: 0.9.5
    aviaElementManager Version: 1.0.1
    – – – – – – – – – – –
    ChildTheme: Enfold Child
    ChildTheme Version: 1.0
    ChildTheme Installed: enfold

    ML:128-PU:16-PLA:0
    WP:5.1
    Compress: CSS:all theme files – JS:all theme files
    Updates: disabled
    PLAu:0

    #1077700

    Hi,

    Thanks for the update. Did you select to use the Classic Editor in the main page of the theme options? If not then please try that out. If that doesn’t help then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

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