Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1413364

    Issue of emails that keep sending from the Enfold form, even after I replaced the Enfold form with GravityForms.

    On this site until a month ago I used the Enfold contact form. Then I deleted the Enfold form and installed GravityForms.
    Despite this, I keep getting spam emails sent from the old Enfold form (which I deleted). EasyWP SMTP also notifies me of events of this type:

    Type Error
    Date 15 juillet 2023 at 17 h 50 min
    Content
    Mailer: Other SMTP
    SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: This message was classified as SPAM and may not be delivered
    SMTP code: 550
    Caller
    Theme: Enfold
    /home/associationfranc/public_html/wp-content/themes/enfold/framework/php/class-form-generator.php (line: 1463)
    Backtrace:
    [0] wp_mail called at [/home/associationfranc/public_html/wp-content/themes/enfold/framework/php/class-form-generator.php:1463]
    [1] avia_form->send called at [/home/associationfranc/public_html/wp-content/themes/enfold/framework/php/class-form-generator.php:450]
    [2] avia_form->display_form called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/contact/contact.php:1011]
    [3] avia_sc_contact->shortcode_handler called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php:1332]
    [4] aviaShortcodeTemplate->shortcode_handler_prepare called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:355]
    [5] do_shortcode_tag called at [:]
    [6] preg_replace_callback called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:227]
    [7] do_shortcode called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-helper.php:559]
    [8] ShortcodeHelper::avia_remove_autop called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/grid_row/cell.php:788]
    [9] avia_sc_cell->shortcode_handler called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php:1332]
    [10] aviaShortcodeTemplate->shortcode_handler_prepare called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:355]
    [11] do_shortcode_tag called at [:]
    [12] preg_replace_callback called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:227]
    [13] do_shortcode called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-helper.php:559]
    [14] ShortcodeHelper::avia_remove_autop called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/grid_row/grid_row.php:712]
    [15] avia_sc_grid_row->shortcode_handler called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php:1332]
    [16] aviaShortcodeTemplate->shortcode_handler_prepare called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:355]
    [17] do_shortcode_tag called at [:]
    [18] preg_replace_callback called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:227]
    [19] do_shortcode called at [/home/associationfranc/public_html/wp-includes/class-wp-hook.php:308]
    [20] WP_Hook->apply_filters called at [/home/associationfranc/public_html/wp-includes/plugin.php:205]
    [21] apply_filters called at [/home/associationfranc/public_html/wp-content/themes/enfold/template-builder.php:102]
    [22] include called at [/home/associationfranc/public_html/wp-includes/template-loader.php:106]
    [23] require_once called at [/home/associationfranc/public_html/wp-blog-header.php:19]
    [24] require called at [/home/associationfranc/public_html/index.php:17]

    What can I do to make Enfold stop trying to send emails?

    #1413454

    I stopped using the “Contact Form Enfold”, but Enfold keeps sending emails from a Contact Form Enfold that I can’t find :(
    Please help.
    Best regards
    Oriano

    Here an attach “Event” from Easy WP SMTP:
    = = = = = =
    Theme: Enfold
    /home/associationfranc/public_html/wp-content/themes/enfold/framework/php/class-form-generator.php (line: 1463)
    Backtrace:
    [0] wp_mail called at [/home/associationfranc/public_html/wp-content/themes/enfold/framework/php/class-form-generator.php:1463]
    [1] avia_form->send called at [/home/associationfranc/public_html/wp-content/themes/enfold/framework/php/class-form-generator.php:450]
    [2] avia_form->display_form called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/contact/contact.php:1011]
    [3] avia_sc_contact->shortcode_handler called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php:1332]
    [4] aviaShortcodeTemplate->shortcode_handler_prepare called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:355]
    [5] do_shortcode_tag called at [:]
    [6] preg_replace_callback called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:227]
    [7] do_shortcode called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-helper.php:559]
    [8] ShortcodeHelper::avia_remove_autop called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/grid_row/cell.php:788]
    [9] avia_sc_cell->shortcode_handler called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php:1332]
    [10] aviaShortcodeTemplate->shortcode_handler_prepare called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:355]
    [11] do_shortcode_tag called at [:]
    [12] preg_replace_callback called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:227]
    [13] do_shortcode called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-helper.php:559]
    [14] ShortcodeHelper::avia_remove_autop called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/grid_row/grid_row.php:712]
    [15] avia_sc_grid_row->shortcode_handler called at [/home/associationfranc/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-shortcode-template.php:1332]
    [16] aviaShortcodeTemplate->shortcode_handler_prepare called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:355]
    [17] do_shortcode_tag called at [:]
    [18] preg_replace_callback called at [/home/associationfranc/public_html/wp-includes/shortcodes.php:227]
    [19] do_shortcode called at [/home/associationfranc/public_html/wp-includes/class-wp-hook.php:308]
    [20] WP_Hook->apply_filters called at [/home/associationfranc/public_html/wp-includes/plugin.php:205]
    [21] apply_filters called at [/home/associationfranc/public_html/wp-content/themes/enfold/template-builder.php:102]
    [22] include called at [/home/associationfranc/public_html/wp-includes/template-loader.php:106]
    [23] require_once called at [/home/associationfranc/public_html/wp-blog-header.php:19]
    [24] require called at [/home/associationfranc/public_html/index.php:17]

    #1413497

    Dear Enfold staff
    I’ll try to summarize my question:
    is it normal for Enfold to send emails starting from an Enfold Form inserted in an old version of the page?

    In my many years of using Enfold, this is the first time this has happened to me :(

    Best regards
    Oriano

    #1413849

    Hi,
    Thank you for your patience, I have not seen this before and the only way I can imagine is that the spammer is injecting the php summit via a url directly.
    I would recommend installing a plugin like Banhammer to try to identify the IP address that is sending the spam from your site and ban them.
    Spammers typically use software to do these types of attacks on your site and will contenue even if the form is not working, since your site is just one of hundreds in their list, it would be best to block their IPs so your hosting resources are not used.

    Best regards,
    Mike

    #1413867

    Hi Mike,

    I understood the problem.
    A month ago on the site in question I started using GravityForms instead of the Contact Form Enfold. But instead of deleting the Contact Form Enfold I hid it using the “Advanced / Responsive / Element Visibility”.
    In this way the Contact Form Enfold while not visible from the front end, but the Enfold Contact Form that I had hidden, kept receiving messages and sending notifications :(
    Now I have eliminated the Contact Form Enfold, and the problem of spam emails sent from the site is solved.

    Are you aware of this situation? I have been using Enfold for many years and in many sites, but I had never noticed this strange behavior. :(

    Best regards
    Oriano

    #1413873

    Hi,
    I have not heard of this before but it does make sense, because hiding it visually doesn’t hide it from bots which searchs the page source code.
    Glad to hear that you have now deleted it, but I would install the plugin Blackhole for Bad Bots to ban the bot that is scanning your site.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    #1413909

    Hi Mike, thanks for your help.

    Now i will never forget that:
    > hiding it visually doesn’t hide it from bots which searchs the page source code.
    😳

    Sure you can close this ticket.

    Best regards
    o.

    #1413944

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Problem spam email from contact form Efold (even after I deleted the form)’ is closed to new replies.