Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 25, 2024 at 3:27 pm #1440837
    hallo352

    Liebes Support-Team,

    leider funktioniert die Sektion Erweitertes Styling nicht mehr. Ich habe dort verschiedene Webfonts hochgeladen, jedoch werden diese auf der Webseite nicht mehr angezeigt. Gestern hat alles noch perfekt funktioniert. Das einzige was heute anders ist: ich habe drei Plugins aktualisiert, das waren aber nur geringfügige Updates. Kann es daran liegen? Was kann ich tun?

    Vielen Dank und Grüße
    Tanja Flören

    April 26, 2024 at 4:02 am #1440891
    Ismael

    Hey hallo352,

    Thank you for the inquiry.

    Did you install a cache plugin? Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache after the adjustments.

    Best regards,
    Ismael

    April 26, 2024 at 10:33 am #1440933
    hallo352

    Hi Ismael,

    many thanks for your reply. We have a cache plugin but it is not active. I have performed the procedure you propose but it did not help. Also I tested the updated plugins one by one and the problem still persists. Is there any other known issue related to the advance styling settings or any other ways to fix it?

    Cheers
    Tanja

    April 26, 2024 at 2:35 pm #1440963
    Rikard

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please let us know how to reproduce the problems you are seeing on your end.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.