Viewing 14 posts - 1 through 14 (of 14 total)
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  • November 26, 2013 at 4:36 pm #193489
    adriaprintweb

    Hi,

    I have an issue when migrating the site with the Enfold theme to the online server.
    Normally it’s is a straightforward process using WP MIGRATE DB plug in but because of some reason when I move the site and import the database the Layer Slider disappears not just from the front end but from the back and too + the Portfolio images are missing as well as the custom logo.

    Please help asap
    Thanks

    November 27, 2013 at 10:27 am #193782
    Ismael

    Hi adriaprintweb!

    You can use the Layer Sliders’ Import and Export settings. Have you tried that?

    Cheers!
    Ismael

    November 27, 2013 at 12:11 pm #193842
    adriaprintweb

    Hi there,

    Unfortunately the Layer Slider Menu is missing completely from the bottom of the left side menu bar at the back end of WordPress so I can’t import it.

    Any idea why is this happening?

    November 28, 2013 at 10:04 pm #194512
    Josue

    Hi!

    Are you sure that the LayerSlider files are there?

    /config-layerslider

    Regards,
    Josue

    November 28, 2013 at 11:35 pm #194528
    adriaprintweb

    Hi,

    Yes, the files are copied from the localhost ( where it works without any problem) once it’s on a live server the Layer Slider disappears from the front and back end of WordPress but when I check the files they all there. In addition the lightbox isn’t working either, it just opens the portfolio or gallery image on a blank page. I’ve downloaded a fresh copy of the theme but no luck.

    Do you have any suggestion ?
    Please reply asap

    Thanks

    November 28, 2013 at 11:39 pm #194530
    Josue

    Hey!

    Try doing a fresh installation (without importing) of WordPress + Enfold in another location in the same server.

    Regards,
    Josue

    November 29, 2013 at 2:11 pm #194731
    adriaprintweb
    This reply has been marked as private.
    December 2, 2013 at 5:49 pm #195371
    Devin

    Hey!

    Try following the steps from this video to get the theme installed: https://vimeo.com/channels/aviathemes/64927356

    If you want to stop before activating so we can activate it just post back when 2.4.2 is showing in the available themes section.

    Best regards,
    Devin

    December 2, 2013 at 6:17 pm #195388
    adriaprintweb

    Hi,

    All done. Installed but not activated. Please reply asap, I have to finish this website.

    Thanks for your help.

    December 4, 2013 at 4:12 am #195946
    Devin
    This reply has been marked as private.
    December 4, 2013 at 11:20 am #196094
    adriaprintweb
    This reply has been marked as private.
    December 5, 2013 at 8:32 pm #196753
    Devin

    There isn’t anything we can do to help how the initial admin user is set up. The server either auto creates a super user or there is something else in place causing a conflict with the users permission.

    By default, a WordPress installation’s initial admin user has no restrictions. The plugin within the theme has nothing out of the ordinary for its permissions either. Its just a check for if the user is a normal admin user.

    December 6, 2013 at 9:51 pm #197119
    adriaprintweb

    I’ve re installed it again and it works. Have no idea what was the problem.

    Thank you very much for help. I appreciate it.

    December 6, 2013 at 10:15 pm #197127
    Josue

    You are welcome, glad we could help :)

    Regards,
    Josue

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