Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 20, 2025 at 11:09 am #1479787
    fanlokbun

    When I try to install a Google Petrona font via Custom Type Fonts Manager in Theme options I get this error:
    https://www.thegatheringbarn.co.uk/wp-content/uploads/2025/03/Screenshot-2025-03-18-111749.png
    “Couldn’t add the font because the server didn’t respond. Please reload the page, then try again”
    I used to do it via functions.php and CSS but I’ve forgoten how.
    This is a reissue because last ticket was filled with info about variable fonts so looked like it was being dealt with. Please can this one just be about the problem at hand.
    Many thanks

    March 21, 2025 at 4:13 am #1479824
    Ismael

    Hey fanlokbun,

    Thank you for the inquiry.

    We may need to access the site to properly check the issue. Please provide the login details in the private field. In the meantime, try to ask your hosting provider if the PHP Zip extension is enabled on your server.

    Best regards,
    Ismael

    March 21, 2025 at 9:19 am #1479849
    fanlokbun

    Hi Ismael,

    Log in below. I’ll raise a ticket with 123-reg re PHP Zip extension.
    Fonts provided by Guenni007 are in the library.

    Many thanks

    March 21, 2025 at 1:03 pm #1479863
    Rikard

    Hi,

    Thanks for that. The PHP Zip extension is disabled on your server, please enable that first of all.

    Best regards,
    Rikard

    March 21, 2025 at 1:18 pm #1479866
    fanlokbun

    Thanks Rikard I’ve messaged them. I’ll test after they fix. If it works I’ll close this.

    March 22, 2025 at 10:14 am #1479899
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

    March 24, 2025 at 10:52 am #1480038
    fanlokbun

    Al fixed now thanks. You can close this ticket.

    March 24, 2025 at 7:24 pm #1480066
    Rikard

    Hi,

    Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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