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Hi, I have the following issue.
I don’t know if it was after updating to the latest version of WP or the theme.
I have everything updated as always
but I have detected that all the filters of the store widget have disappeared, to be able to filter by colors and sizes. There were 7 attribute filters, and it only shows the price filter and the search engine, it does not show the filter by colors, boys sizes, girls sizes, baby sizes, women sizes.Filters are added to the entire store widget. It should appear here on the left.
for example:
https://lalazada.es/categoria-producto/nino/camisas-nino/Thank you.
Hey brunet77,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Are you using a plugin to add those filters?
Best regards,
VictoriaHi brunet77,
Please have a look at the following threads:
If you need further assistance please let us know.
Best regards,
VictoriaHello Victoria.
I have reviewed what you send me but it is not that.
I explain. Before updating WordPress and Enfold, the filters worked perfectly.
For example, I was selecting a size. XL and filtered showing only the products with that attribute created and that variation. As if you then selected color for example “RED”, you would filter the products of size “XL” and “RED”
Now it does not show any filter, in the Widgets that were placed.I have placed them in all the possible boxes and activated, motrar sidebar throughout the store. And it does not appear.
I think it is a bug from the last update.
I have discovered something else:
Apparently the filters show them perfectly in
https://lalazada.es/tienda/
You can see them on the left.but it is to enter a category and before it showed the filters that matched the products of that category and now it doesn’t show anything and last week it showed them correctly.
The widget is the Shop Overview page, that is, it should show it throughout the store, be it categories, products or the entire store.
Is that so?I continue with the problems but I cannot show the filters in categories.
I have followed Victoria’s instructions in the article
But any sortcode that I put does not transform it into a filter, it stays in text.
I do not know what else to do.
The point is that it worked correctly before. Now it neither shows the filters with the enfold theme widgets nor with the sortcode that you have put in the link.
Regards.
Hi!
Please try adding the filters widgets to the Display everywhere area in the Appearance > Widgets and see if the filters show up.
Best regards,
VictoriaThank you very much, as an alternative I add a button on the top widget. I’ve filled it in, Filters.
When they click on the button, it redirects to the store page with all the filters.I hope your colleagues can solve the problem as soon as possible.
Regards Victoria.
I update a lasy version woocomerce and the filter problem is fixed.
4.5.2 – 09-14-2020
Fix – Revert changes to filtering by attribute that were introduced in WooCommercethe problem is solved
Regards.
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