in one of my site Images don’t appear, slider don’t appear , back ground images don’t appear all of these thing after update.
I have already deactiveted all plug in
could u help me please
thanks
Hey,
Thanks for contacting us!
Could you please create temporary admin logins and post them here privately so we can look into it? :)
Regards,
Yigit
yes for sure
thanks
Hi,
I have disabled JS file merging and compression in Enfold theme options > Performance tab, cleared cache and then re-enabled it and that helped. Please review your website :)
Best regards,
Yigit
Yigit, Thanks so much
I understod what you have done, but could you explain me what was the matter, please?
Yigit, Thanks so much
I understood what you have done, but could you explain me what was the matter, please?
Hi,
Apparently cached version of compressed files were in use. Disabling compression and clearing cache corrected it :)
Best regards,
Yigit
thanks so much
Hi,
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
Enjoy the rest of your day!
Best regards,
Yigit