Viewing 6 posts - 1 through 6 (of 6 total)
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  • #488336

    Hi I have problem,

    my site is running latest version of enfold + wpml. In the left sidebar below menu I have two widgets that are invisible on smartphones.

    I tried everything .. Acces rules, switch off cache (Super cache) etc ..
    Show sidebar on smartphones is on in theme options …

    Thx for help

    dUDLAJ

    #488827

    Hi Jaroslav!

    activate you cache plugin again. Go into it’s setting and choose to switch off caching. Then clear browser cache and hard refresh a few times to check again.

    Regards,
    Andy

    #489977

    Hi,

    Thx for the answer. This one didn’t help. I was trying to turn of cache before. (just turning off + complete uninstall)

    I was thinking about wpml also (multilingual widgets) but not even search was displayed…

    You mean that this could be a cache problem? Settings of the theme are ok ?

    Thx for support

    dUDLAJ

    #490964

    Hi!

    try to deactivate all plugins, to see if one is causing this issue.

    Cheers!
    Andy

    #491026

    Hi Andy,

    no success. I need you to be more creative :-). This common issues I was trying before contacting you on the forum.

    I updated to the latest version you just released – no change.

    Thx for any suggestions.

    dUDLAJ

    #492764

    Hi!

    I tried it on my own installation and can easily switch between showing a sidebar and hiding sidebar on mobile. So something must cause it especially in your case. If you are sure that it’s not a caching problem and that there are no conflicts with plugins then there might be some corrupted files. In this case you need to delete all theme files via FTP and get a fresh copy from your themeforest account.

    Hope this will help.

    Regards,
    Andy

Viewing 6 posts - 1 through 6 (of 6 total)
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