Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 12, 2016 at 4:14 pm #685234
    Tia

    Hi
    I am having a problem with uploading/changing a new image for a custom map marker to the Enfold Google Maps Element. I have used the Google Maps Element extensively in my site with no problems before but now I find that if I try to replace the custom marker image I am using , nothing happens when I click the button ‘Insert Marker Image’.

    Strangely, also when I look at my media library in grid view I can only see the first 40 items, it just stays loading but no more items appear. I know they are there as I can see them in list view. This may be unrelated to the problem above.

    I am running the latest version of WordPress 4.6.1 and Enfold 3.7.1 (child theme)

    My site is not live yet. I have put the login details in the Private Content Area.

    Thank you.
    Tia

    September 12, 2016 at 4:16 pm #685238
    Tia

    Here is an example page – url in private content

    September 14, 2016 at 5:23 pm #686512
    Yigit

    Hi,

    It seems like you have update the theme to the latest version 3.8. Has that solved the issue? I can see custom markers on your map :)

    Best regards,
    Yigit

    September 15, 2016 at 12:14 am #686623
    Tia

    Hi Yigit

    No, It did not fix the problem. I had put those map markers in place weeks if not months ago.
    The problem is that I now want to replace some of the markers and when remove one and then click the ‘Insert Map marker’ button nothing happens!

    You can try to edit the Google Map on the page I’ve put in the Private Content section below.

    Many Thanks
    Tia

    September 15, 2016 at 2:00 pm #686881
    Yigit

    Hi,

    I edited your page and was able to change the marker. Can you please try logging in from the account you created for us and check if that makes a difference?

    Best regards,
    Yigit

    September 15, 2016 at 5:39 pm #687030
    Tia

    Hi Yigit
    I tried from the account I created for you and it still didn’t work – but I was using Chrome. I tried using Firefox Mozilla and it works fine!
    So I updated Chrome and restarted the browser but it still doesn’t work.

    Can you try with Chrome please?
    Thanks
    Tia

    September 19, 2016 at 6:48 am #688297
    Ismael

    Hey!

    This is the error when we edit the markers using Chrome:

    It seems that your Google API key is not configured correctly

    The key is probably either restricted to the wrong domain or the domain syntax you entered is wrong.

    Please check your API key here

    The domain that should be allowed is:
    http://www.yourdomain.com/*

    Please review the documentation, you might have missed something: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    Best regards,
    Ismael

    • This reply was modified 8 years, 3 months ago by Yigit. Reason: changed domain upon request
    September 20, 2016 at 2:32 pm #689246
    Tia

    Hi Ismael

    Thanks I will look into that.

    See private comment

    September 20, 2016 at 2:45 pm #689266
    Yigit

    Hey!

    :)

    Best regards,
    Yigit

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